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# Information Technology_USA - USA_Business Analyst job in Jacksonville

- **Company:** Real Soft Inc.
- **Location:** Jacksonville, FL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Scrum Methodology, Release Management, Large Language Models, Multi-Agent Systems, Prompt Engineering, Generative AI, Agentic-AI, Atlassian Tools, Human in the Loop
- **Published:** October 27, 2026
- **Apply:** https://jobs.diversity.com/career/2544733/information-technology_usa-usa_business-analyst-florida-fl-jacksonville

## About the Role

Skills: Domain : Product Ownership
Experience Required: 10 & Above

## Description

Onsite to Bridgewater, NJ only!
Must Have Technical/Functional Skills
Functional Skills
&bull Product Ownership, Insurance Domain Expertise, Business Analysis, Requirement Elicitation, Backlog Management, Stakeholder Management, User Story Mapping, Release Planning, Product Roadmap Development, UAT SupportUAT SupportUAT Support
Agile Skills
&bull Agile Scrum Framework, Sprint Planning, Product Backlog Grooming, Story Point Estimation, T-Shirt Sizing Techniques, Incremental Product Delivery, Agile Metrics & Reporting, SAFe Agile (Preferred)

AI & Emerging Technology Skills
&bull Basic understanding of:
o Generative AI (GenAI)
o Agentic AI
o Large Language Models (LLMs)
o Prompt Engineering
o AI-powered Product Management
o AI Governance and Responsible AI Principles
&bull Ability to identify and document AI-driven business opportunities.
Management, User Story Mapping, Release Planning, Product Roadmap Development, UAT SupportUAT SupportUAT Support
Roles & Responsibilities
Product Ownership & Agile Delivery
&bull Own and manage the Product Backlog, ensuring alignment with business goals and strategic priorities.
&bull Define and maintain product roadmaps, release plans, and sprint objectives.
&bull Lead backlog refinement, story grooming, sprint planning, sprint reviews, and other Agile ceremonies.
&bull Collaborate with stakeholders to identify business needs and prioritize product enhancements.
&bull Partner with Scrum Masters and development teams to ensure successful sprint execution.
Requirements Analysis & Solution Definition
&bull Elicit, analyze, and document business requirements from stakeholders.
&bull Translate business requirements into solution requirements and actionable development tasks.
&bull Create and manage:
o Epics
o Features
o User Stories
o Acceptance Criteria
o Business Process Flows
o Functional Specifications
&bull Clearly communicate business context and expected outcomes to development and QA teams.
&bull Facilitate workshops, process discussions, and requirement review sessions.
Targetprocess & Agile Tools
&bull Utilize Targetprocess extensively for:
o Product backlog management
o Epic and feature creation
o User story definition
o Release planning
o Capacity planning
o Agile reporting and tracking
&bull Ensure traceability from business objectives through delivery and deployment.
Estimation & Planning
&bull Lead story estimation exercises using:
o T-Shirt Sizing
o Story Points
o Relative Estimation Techniques
&bull Support sprint forecasting, dependency management, and release planning.
&bull Identify product risks, impediments, and mitigation strategies.
Insurance Domain Responsibilities
&bull Work closely with business and technology teams across:
o Policy Administration
o Claims Management
o Underwriting
o Billing & Payments
o Customer Experience
o Agency/Broker Operations
&bull Drive modernization and digital transformation initiatives within insurance platforms.
&bull Ensure regulatory, compliance, and operational requirements are appropriately addressed.
GenAI & Agentic AI Responsibilities
&bull Collaborate with business and technology teams to identify opportunities for Generative AI solutions across insurance operations.
&bull Understand foundational GenAI concepts including:
o Large Language Models (LLMs)
o Retrieval-Augmented Generation (RAG)
o Prompt Engineering
o AI-assisted workflow automation
o AI-driven customer service and claims support
&bull Participate in defining business use cases leveraging AI technologies.
&bull Work with solution architects and AI teams to translate AI opportunities into product features and backlog items.
&bull Demonstrate understanding of Agentic AI concepts, including:
o Autonomous AI agents
o Multi-agent workflows
o Goal-based task execution
o Human-in-the-loop decision frameworks
o AI orchestration and workflow automation
&bull Evaluate business value, risks, governance, and compliance considerations associated with AI-enabled solutions.

Role Descriptions: Own and manage the Product Backlog| ensuring alignment with business goals and strategic priorities.Define and maintain product roadmaps| release plans| and sprint objectives.Lead backlog refinement| story grooming| sprint planning| sprint reviews| and other Agile ceremonies.Collaborate with stakeholders to identify business needs and prioritize product enhancements.Partner with Scrum Masters and development teams to ensure successful sprint execution.
Essential Skills: Work closely with business and technology teams across: oPolicy AdministrationoClaims ManagementoUnderwritingoBilling & PaymentsoCustomer ExperienceoAgency/Broker OperationsDrive modernization and digital transformation initiatives within insurance platforms.Ensure regulatory| compliance| and operational requirements are appropriately addressed.
Desirable Skills:
Keyword