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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Asset Management & Process Lead - **Company:** GTN Technical Staffing - **Location:** DFW Airport, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Cloud Computing, Configuration Management, Cyber Security, Information Systems, Inventory Management Software, Operational Data Store, Software Asset Management, Software Licensing, Information Technology, Hardware Asset Management, Servicenow - **Published:** October 27, 2026 - **Apply:** https://www.careerbuilder.com/job-details/it-asset-management-process-lead-tx--30a92bec-56b7-4c46-9267-1eff8d04506d ## About the Role Asset Management, Asset Management, ERP (Enterprise Resource Planning), Cross-Functional, Process Improvement, Cloud Computing, Information Technology & Information Systems, Team Player, Technical Support, Purchasing/Procurement, * 5+ years in IT asset management and process development, including recent, hands-on responsibility for both Hardware Asset Management ( HAM ) and Software Asset Management ( SAM ). * Hands-on experience using an ERP procurement system to manage IT purchase requisitions, approval workflows, purchase orders and receipt tracking. * Direct experience obtaining and comparing hardware and software supplier quotes, clarifying requirements and licensing terms, and coordinating purchases. * Experience mapping current and proposed workflows, including process steps, decision points, approvals, departmental handoffs and ownership responsibilities. * Demonstrated ability to identify operational bottlenecks and work across departments to implement practical process improvements, balance competing needs and establish clear responsibilities. * Strong, current working knowledge of ServiceNow and its use in IT asset management. * Evidence of continued development of relevant skills through recent training, certification maintenance or practical application. * Strong understanding of asset lifecycle management, software licensing, governance frameworks and operational controls. * Familiarity with IT infrastructure, software, networking and ITIL-based service delivery, plus hands-on experience with endpoint management, employee application distribution and enterprise device enrollment. * Ability to analyze operational data and produce useful reports and dashboards that support asset management and process improvement. * Experience turning governance requirements and process maps into clear working instructions and practical documentation. * Strong problem-solving, communication and customer service skills, including effective collaboration with internal teams, customers and suppliers. * Experience working against service-level agreements and operational performance targets. * Active ServiceNow certifications preferred. * Technical degree preferred. * Availability to participate in a rotating schedule covering multiple time zones when required. ## Description GTN is seeking an IT Asset Management professional with hands-on Hardware Asset Management ( HAM ), Software Asset Management ( SAM ), procurement and process improvement experience to support an international IT environment. This position combines asset lifecycle management with supplier purchasing, ERP procurement workflows and cross-functional process improvement. The successful candidate will identify daily operational bottlenecks, map workflows and work with internal teams to implement practical improvements while maintaining financial accuracy, governance and compliance across hardware, software and cloud assets., * Direct day-to-day hardware and software asset lifecycle activities, including purchasing, assignment, inventory tracking, license renewals, collection, redeployment and retirement. * Work directly with hardware and software suppliers to request and compare quotes, clarify specifications and licensing terms, and confirm availability and lead times. * Coordinate purchases with Procurement and Finance using ERP workflows for purchase requisitions, approvals, purchase orders and receipt tracking. * Map current and proposed processes, documenting steps, decision points, approvals, departmental handoffs and ownership responsibilities. * Identify delays, duplicate work, manual steps and other bottlenecks in daily asset management and procurement activities. Recommend improvements and evaluate their effect on turnaround time, accuracy and service delivery. * Work across technology teams, Finance, Procurement, Security, Legal and business stakeholders to agree on and implement process changes and consistent practices across regions. * Establish and improve IT asset management procedures, responsibilities and controls using ITIL principles and organizational requirements. * Keep inventory, licensing, vendor and agreement information complete, accurate and current. * Work with Finance to reconcile asset records and track spending, budgets, leases, depreciation and retired equipment. * Identify licensing and security compliance issues, support audits and coordinate remediation. * Develop performance measures and reporting to evaluate service commitments, asset utilization, costs and process improvement results. * Manage supplier relationships and contribute to international purchasing strategies and technology standardization. * Connect asset management activities with configuration management, incident handling, change management and information security. * Create practical process documentation and training for support teams and users, including revised workflows and responsibilities, and escalate issues requiring additional attention.