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# IT-Servicetechniker - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Information Technology, User Administration
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=124331

## About the Role

Erfolgreich abgeschlossene informationstechnische Berufsausbildung oder Hochschulstudium im Bereich Informatik Gute Kenntnisse der gängigen Hard- und Software Sicherer Umgang mit dem MS-Office-Paket sowie Matrix 42 wünschenswert Hohe technische Affinität sowie analytisches Denkvermögen Gute kommunikative Fähigkeiten sowie Serviceorientierung

## Description

Übernahme des 1st, 2nd Level Supports und des Fernwartungssupports Erstellung und Pflege von Support-Tickets sowie der technischen Dokumentation Fehleranalyse und Behebung von IT-Störungen Installation, Wartung und Konfiguration von Soft- und Hardware Verantwortlich für die Benutzerverwaltung sowie Erteilung der Zugriffsrechte


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