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# IT-Supporter - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Software Distribution, Information Technology
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=101271

## About the Role

Abgeschlossene Berufsausbildung und/oder Studium im Bereich Informatik Fundierte Berufserfahrung im IT-Support Sehr gute CRM-Kenntnisse sowie der gängigen Hard- und Software Gute Englischkenntnisse Zuverlässige und verantwortungsbewusste Arbeitsweise Kommunikationsstärke und hohe Serviceorientierung Reisebereitschaft

## Description

Verantwortlich für die Anwenderbetreuung und die Systemadministration Annahme und Analyse der eingehenden Support-Anfragen sowie Lösung der auftretenden Probleme Dokumentation der Vorgehensweise Verantwortlich für die Rollout-Planung bei Kundenprojekten Installation, Konfiguration und Wartung der internen IT-Infrastruktur


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