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# Vice President, AI Infrastructure Support Engineer

- **Company:** The Bank of New York Mellon Corporation
- **Location:** Lake Mary, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, JIRA, Continuous Integration, DevOps, Distributed Systems, Python (Programming Language), Networking Basics, Reliability Engineering, Azure Active Directory, Runbook, Shell Script, AI Infrastructure, Gitlab, Containerization, Gitlab-ci, Kubernetes, Information Technology, Deployment Automation, Docker, Servicenow
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/vice-president-ai-infrastructure-support-engineer-lake-mary-fl--1b950f8c-6776-42d6-8c06-d5c8ca6b15f4

## About the Role

Technical Support, Artificial Intelligence (AI), Financial Systems, Financial Services, Artificial Intelligence (AI), Global Financial Markets, Finance, Technical Support, Operational Support, Problem Solving Skills, * Bachelor''s degree in computer science or a related discipline or equivalent work experience required. 6 - 8 years of application or infrastructure related experience required; experience in the securities or financial services industry is a plus

 * 4+ years of experience in infrastructure engineering, DevOps, or site reliability roles.
 * Hands-on experience with Kubernetes, Docker, HELM, and GitLab CI/CD.
 * Proficiency in Python and Bash/Shell scripting for automation and operational tooling.
 * Familiarity with enterprise tools such as JIRA, ServiceNow, and Azure AD.
 * Working knowledge of networking fundamentals and storage systems, especially as they apply to distributed AI systems.
 * Strong documentation and collaboration skills in a cross-functional, fast-paced environment.
 * Willingness to participate in weekend or after-hours support rotations as needed.

## Description

We're seeking a future team member for the role of Vice President, AI Infrastructure Support Engineer to join our AI Infrastructure Support team in Lake Mary, FL or New York, NY or Pittsburgh, PA Location.

In this role, you''ll make an impact in the following ways:

 * Provide operational support and issue resolution for AI infrastructure and platform services.
 * Manage AI deployments and monitor workloads on distributed systems using Kubernetes and Docker.
 * Develop and maintain scripts and automation using Python and Shell scripting.
 * Extensively use infrastructure ticketing systems such as JIRA and ServiceNow.
 * Collaborate with cross-functional teams and be well versed in DevOps practices including CI/CD (GitLab), containerization (Docker), and secure access control (Azure AD).
 * Assist with documenting infrastructure processes, runbooks, and architectural components.
 * Troubleshoot networking and storage-related issues across AI workloads.
 * Participate in periodic on-call rotations, including occasional weekend coverage.