> Markdown version of [/jobs/ext/3966276-tier-1-support-technician](https://www.wearedevelopers.com/jobs/ext/3966276-tier-1-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Tier 1 Support Technician

- **Company:** Allied Llc
- **Location:** Boise, ID, United States
- **Experience:** Starter
- **Salary:** $45,240.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Networking Basics, TCP/IP, Virtual Local Area Networks
- **Published:** October 27, 2026
- **Apply:** https://www.thejobnetwork.com/job/9581c624-37c7-4a5b-b6fd-b3c02b39c7d2/tier-support-technician

## About the Role

* 1-2 years of help desk or IT support experience (relevant certifications or coursework may substitute).
\n

 * Hands-on experience troubleshooting Windows 10/11, whether from work, school or a home lab.
\n

 * Familiarity with Active Directory user and group management.
\n

 * Networking basics: TCP/IP, DNS, DHCP, VPN and VLAN concepts.
\n

 * Clear written and verbal communication, including explaining technical issues to non-technical users., * Strong organization and time management, with the ability to juggle multiple tickets and changing priorities., The job involves sitting for long periods and bending, squatting and lifting equipment up to 50 lbs.

## Description

Allied Business Solutions is looking for a Tier 1 Support Technician to be the first point of contact for our clients' IT needs. You'll solve everyday technical problems, keep tickets moving, and learn from senior engineers as you grow your skills in a managed services environment.