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# Desktop Support Technician / Specialist

- **Company:** Stellar Professionals
- **Location:** Columbia, SC, United States
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** Microsoft Windows, Active Directory, Identity and Access Management, Issue Tracking Systems, Azure Active Directory, Microsoft InTune, Information Technology
- **Published:** October 27, 2026
- **Apply:** https://www.dice.com/job-detail/d2cae60b-cc69-463e-9b69-66295f0ea5a8

## About the Role

* IT Support Experience: 2+ years in a helpdesk or technical support role.
 * Core Systems: Strong working knowledge of Windows OS and Microsoft 365.
 * Technical Troubleshooting: Desktop, laptop, printer, mobile, and basic hardware break/fix.

Preferred Skills & Tech Stack:

 * Directory & Access Management: Exposure to Active Directory, Microsoft Entra ID, and Intune.
 * Service Desk: Experience with ticketing systems and managing vendor/MSP tickets.
 * Customer Service: Background in customer-facing roles (e.g., IT, banking, or professional services).
 * Certifications (Bonus): CompTIA A+, ITIL Foundation, or Microsoft Certified Fundamentals.

## Description

* Serve as the first point of contact for technical support via phone, email, and in-person.
 * Process account setups, password resets, and access permissions.
 * Maintain IT asset inventory and handle basic hardware repairs or setup.
 * Support IT projects, system maintenance, and user onboarding/offboarding.