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# IT-Supporter/in - Bonn

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Bonn, Germany
- **Contract:** Permanent contract
- **Skills:** Product Software Implementation Methods, Information Technology
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=57191

## About the Role

Abgeschlossenes Berufsausbildung im IT-Bereich Erfahrung in der technischen Kundenbetreuung Technisches Verständnis sowie generelle IT-Affinität Selbstständige, vorrausschauende Arbeitsweise und Flexibilität Kommunikationsstärke und ausgeprägte Serviceorientierung

## Description

Unterstützung und Betreuung der Anwender in IT-relevanten Fragen Annahme, Analyse und Bearbeitung der eingehenden Störungsmeldungen per Telefon oder E-Mail Softwareinstallation sowie die Durchführung von Updates Planung und Durchführung von wöchentlichen Wartungen Analyse und Dokumentation von aufgetretenen Fehlersituationen


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