> Markdown version of [/jobs/ext/396708-mitarbeiter-user-help-desk-grossraum-dusseldorf](https://www.wearedevelopers.com/jobs/ext/396708-mitarbeiter-user-help-desk-grossraum-dusseldorf). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Mitarbeiter User-Help Desk - Großraum Düsseldorf

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Düsseldorf, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Systems Integration
- **Published:** June 20, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=292451

## About the Role

Erfolgreich abgeschlossene Berufsausbildung zum Fachinformatiker (m/w/d) für Systemintegration oder vergleichbare Qualifikationen Erste Berufserfahrungen im IT-Support wünschenswert

## Description

Entgegennahme der Kundenanfragen per Telefon, E-Mail oder Chat Durchführung von Fehleranalysen und Einleitung von Maßnahmen Dokumentation und Nachverfolgung von Kundenanfragen Enge Zusammenarbeit mit den verschiedenen Fachabteilungen


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