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# NOC Technician

- **Company:** iBOSS, Inc.
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, CentOS, Data Centers, Debian Linux, Linux, DevOps, Monitoring of Systems, Internetworking, OSI Models, Red Hat Enterprise Linux, Sysadmin
- **Published:** October 27, 2026
- **Apply:** https://startup.jobs/noc-technician-3rd-shift-iboss-10574618

## About the Role

* 1 Year of professional technical support or data center operations experience
 * Strong diagnostic/troubleshooting skillset
 * Windows/Sysadmin experience
 * Ability to assess and prioritize incidents quickly while under pressure
 * Basic understanding of the OSI model and internetworking
 * Bachelor's Degree or working towards a bachelor's degree
 * Linux Experience (RHEL, CentOS, Debian, etc.)
 * Availability to work 11:00pm - 7:30am EST

## Description

The NOC Technician at iboss is responsible for monitoring and maintaining our global data center ecosystems.

 * Managing and maintaining iboss monitoring systems
 * Provisioning new points of presence or nodes within existing or new points of presence
 * Responding to the system and/or network faults to ensure internal and external SLAs are met
 * Following escalation procedures to engage key resources to respond to critical events
 * Working with internal stakeholders (DevOps, support, sales) and 3rd party vendors to schedule maintenance.
 * Create and maintain documentation related to global points of presence and procedures
 * Migrating and restoring iboss nodes and VNS clusters