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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator - **Company:** Knight Federal Solutions Inc - **Location:** Orlando, FL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Domain Controllers, Amazon Web Services, JIRA, Microsoft Azure, Backup Devices, CompTIA Security+, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Issue Tracking Systems, IP Addressing, Virtual Private Networks (VPN), Log Analysis, Windows Servers, Networking Basics, Windows PowerShell, Azure Active Directory, Coupa Supplier Portal, Runbook, Microsoft SharePoint, Security Information and Event Management, Virtual Local Area Networks, Virtual Machines, VPN Clients, Software Vulnerability Management, Workflow Management Systems, EndPointSecurity, Wi-Fi Technology, Information Security Management System, Microsoft Power Automate, Firewalls (Computer Science), Microsoft InTune, Azure Security Center, Deployment Automation, Microsoft Sentinel, Hardware Asset Management, Veeam, Cisco, Plan of Action and Milestones - **Published:** October 27, 2026 - **Apply:** https://www.thejobnetwork.com/job/24a7db2a-ba4d-4e31-9823-4ce766f2ec92/systems-administrator ## About the Role * 3 to 5 years administering Windows environments in a business setting, including Microsoft 365 and Entra ID (Azure AD). * Hands-on experience with Intune or an equivalent MDM, Windows Server and Active Directory, and a ticketing system. * Working knowledge of networking fundamentals: IP addressing, DNS, DHCP, VLANs, VPN, firewall rule logic. * PowerShell for administration: you can write and read scripts, not only run them. * Clear written communication: tickets, runbooks and change records that someone else can follow. * U.S. citizenship and eligibility for a DoD security clearance. * Ability to lift and rack equipment up to 40 pounds and work occasionally outside business hours for maintenance windows. Preferred * Experience in a Microsoft 365 GCC or GCC High tenant, or in another regulated environment (DoD, federal, healthcare, finance). * Familiarity with CMMC, NIST SP 800-171 or a comparable control framework, and with collecting audit evidence. * Azure fundamentals: virtual networks, VPN gateways, virtual machines, Log Analytics; any AWS exposure is a plus. * Microsoft Defender for Endpoint, Microsoft Sentinel or another SIEM/EDR pair. * Hyper-V, Veeam or similar backup, Cisco switching and wireless, WatchGuard or comparable firewalls, Duo or another MFA platform. * Jira Service Management administration; exposure to n8n, Power Automate or similar workflow tools. * One or more of: AZ-104, SC-200, AZ-500, MS-102, CompTIA Security+ (Security+ or equivalent will be required within 12 months for the alternate ISSM designation). PHYSICAL REQUIREMENTS: Physical requirements may include, but are not limited to, lifting, ascending, and descending stairs, climbing, extended sitting or standing, to various degrees. ## Description * Own Tier 1 and Tier 2 support in Jira Service Management: triage, resolve, document and close, with same-business-day first response as the standard. * Run employee onboarding and offboarding end to end: accounts, licences, groups, devices, MFA enrolment and access removal, coordinated with HR and the FSO. * Administer Microsoft 365 GCC: Exchange Online, SharePoint and Teams, Entra ID (users, groups, Conditional Access operations), Intune (Windows and mobile), Defender for Endpoint. * Perform first-line triage of security alerts from Defender and Sentinel, following runbooks and escalating what matters. * Patch and maintain Windows Server, domain controllers, Hyper-V hosts and the backup platform; verify backups and restores on schedule. * Manage endpoint lifecycle: imaging, Autopilot, hardware inventory, repairs and vendor RMAs. * Support the on-premises enclave: firewall rule requests, switch ports, Wi-Fi, VPN client issues, printers and MFPs, MFA (Duo) enrolment and troubleshooting. * Maintain documentation and collect compliance evidence as part of normal work, not as a separate project. * Automate repetitive tasks with PowerShell and, as you learn the platform, with our n8n agent workflows. Systems, Security and Compliance Ownership * Become named owner for Intune, Defender and vulnerability management, backup, Jira Service Management and the enclave hardware. * Operate Microsoft Sentinel: analytics rules, incident handling, log-source health and monthly reporting. * Maintain the System Security Plan and control evidence for your areas; participate in and then lead assessor evidence sessions. * Act as alternate ISSM: change control, access reviews, incident response coordination, POA&M tracking. * Back up the IT Manager on vendor and licensing relationships (Microsoft CSP, managed security services, telecom) and on Azure and AWS GovCloud operations. * Mentor department champions on the shared agent platform and own the agents that run its own work.