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# DevOps / CI-CD Support Engineer

- **Company:** Tech3pillars Technologies
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, Continuous Delivery, Continuous Integration, Linux, DevOps, Github, Groovy, Web Servers, Identity and Access Management, Python (Programming Language), Windows Servers, Cisco Nexus Switches, Prometheus, Shell Script, Software Configuration Management, Data Logging, Flexi (Photoshop Plugin), DevOps Tools - Open-source, Grafana, Concurrency, Software Troubleshooting, AWS Lambda, Amazon Virtual Private Cloud (VPC), Cloudformation, Servicebus, Kubernetes, Deployment Automation, IBM UrbanCode Deploy, Cloudwatch, Api Gateway, Restful APIs, Amazon Simple Queue Service (SQS), Terraform, Splunk, Dynatrace, Docker, Jenkins
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/devops-ci-cd-support-engineer-va--7ba6b7b4-1dd7-43ab-a1fe-fd5ec8b290d8

## About the Role

DevOps, Technical Support, Continuous Deployment/Delivery, Continuous Integration, Jenkins, Web Client Plug-ins, GitHub, Amazon Simple Storage Service (S3), AWS Lambda, Identify Issues, Strong hands-on support experience with Jenkins (pipelines, agents, plugins, shared libraries) and GitHub Actions (workflows, runners, secrets, reusable actions)
Solid AWS experience (EC2, IAM, S3, VPC, CloudWatch, EKS/ECS) and AWS Lambda (triggers, execution roles, layers, environment variables, log and performance troubleshooting)
Hands-on experience with Docker and Kubernetes, including cluster-level troubleshooting
Proficient in Groovy/Python/Shell scripting and REST APIs
Good hands-on experience with Linux and Windows servers
Nice to Have Skills

Harness, uDeploy and Nexus administration
Infrastructure as Code (Terraform/CloudFormation/AWS SAM)
Monitoring and logging tools (Dynatrace, Splunk, Grafana, Prometheus, CloudWatch Logs Insights)

## Description

Provide L2/L3 support for Jenkins, GitHub Actions, Docker, Kubernetes, AWS Lambda and AWS-hosted DevOps tooling.
Troubleshoot pipeline failures, runner/agent issues, plugin conflicts and integration problems, and drive root cause analysis.
Administer Jenkins and GitHub Actions: access, credentials, runners and organization-level settings.
Support Lambda functions used in DevOps automation: invocation errors, timeouts, memory/concurrency, IAM failures and trigger issues (API Gateway, S3, EventBridge, SQS).
Support Harness, uDeploy and Nexus (where applicable): access, configuration and repository management.
Own incident response for tooling outages, including bridge calls, stakeholder updates and post-incident RCAs, within SLA.
Perform upgrades, patching, backups and maintenance of tool infrastructure.
Coordinate with US-based development, QA, security and platform teams during US business hours, and participate in an on-call rotation.
Build and maintain automation scripts, runbooks and knowledge articles to reduce recurring incidents.
Recommend and drive tooling improvements for stability, security and efficiency.