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# Nortel/Avaya Cabling Technician

- **Company:** NWN Corporation
- **Location:** Boston, MA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Spreadsheets, Inventory Management Software, IAd (Apple'S Advertising Platform)
- **Published:** October 27, 2026
- **Apply:** https://jobs.military.com/career/379089/nortel-avaya-technician-dedicated-massachusetts-ma-boston

## About the Role

* Proficiency in troubleshooting copper and fiber cabling systems.\n
 * Hands-on experience with Nortel digital phones; familiarity with Avaya systems is preferred.\n
 * Strong knowledge of cross-connecting and troubleshooting Nortel digital and analog telephony infrastructure.\n
 * Experience with fiber patching, light testing, and resolving fiber circuit issues.\n
 * Experience with rack and stack (router/switch and UPS) preferred.\n
 * Ability to read, update, and maintain Excel spreadsheets for documentation and inventory tracking.\n
 * Demonstrated experience performing MAC operations efficiently.\n
 * Expertise in cleaning, extending, and troubleshooting fiber optic cables.\n
 * Strong organizational and communication skills; ability to work independently or as part of a team.\n
 * Commitment to maintaining high safety standards in an airport environment.\n
 * Ability to lift 50 pounds.\n
 * Must have current driver's license and a clean driving record. \n

## Description

* Install, terminate, test, and maintain copper and fiber cabling infrastructure throughout IAD Airport.\n
 * Perform cross-connects and troubleshoot Nortel digital and analog phones; Avaya experience is a plus.\n
 * Execute MAC (Moves, Adds, Changes) operations for end-user devices and cabling systems.\n
 * Patch fiber circuits, shoot light, and troubleshoot fiber connectivity issues to ensure optimal service to airport tenants.\n
 * Perform fiber cleaning, extension, and comprehensive troubleshooting as needed.\n
 * Maintain accurate documentation of work performed, update circuit records, and revise Excel-based tracking spreadsheets.\n
 * Work effectively in a fast-paced environment, responding promptly to service requests and minimizing downtime.\n
 * Collaborate with other airport technical teams, vendors, and stakeholders to coordinate cabling projects and repairs.\n