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# Network Operations Resident Engineer - Juniper/Mist

- **Company:** Icon Clinical Research, Inc
- **Location:** Dallas, TX, United States (Remote available)
- **Experience:** Expert
- **Salary:** $120,557.0
- **Contract:** Temporary contract
- **Skills:** Artificial Intelligence, Border Gateway Protocol, Spanning Tree Protocols, Junos, Python (Programming Language), Network Layer, Multicasting, Open Shortest Path First (OSPF), Ansible, Virtual Local Area Networks, Computer Networking Systems, Computer Network Operations, System Availability, Juniper, Cisco
- **Published:** October 27, 2026
- **Apply:** https://www.thejobnetwork.com/job/444828f1-6b5d-4eb9-a561-ad41079dba8a/network-operations-resident-engineer-junipermist

## About the Role

* 5+ years supporting large enterprise networks
 * Hands-on Juniper EX Series and QFX Series experience (e.g., EX4300, EX4400, QFX5120)
 * Production experience with Mist Wireless Assurance, Mist Wired Assurance, and Marvis AI
 * Strong Layer 2/Layer 3 skills: VLANs, spanning tree, LAG, multicast, high availability
 * OSPF and BGP in production
 * Large-scale wireless deployments or migrations, such as moving from Cisco or Aruba to Mist
 * Strong customer-facing communication and documentation skills
 * Based in the U.S. and authorized to work in the U.S. (W2 only)

Nice to have

 * EVPN/VXLAN
 * Juniper certifications (JNCIA/JNCIS/JNCIP-ENT, JNCIA/JNCIS-MistAI)
 * Prior resident engineer, TAM, or vendor professional services experience
 * Automation with Python or Ansible

## Description

ICON Consultants is hiring an experienced network engineer to serve as the dedicated resident engineer for a large enterprise customer of a global networking leader. You'll be the go-to technical expert for a large campus network built on Juniper EX/QFX switching and Mist AI-driven wireless. You'll keep it running, lead troubleshooting on critical incidents, and help the customer move to cloud-managed networking.

If you've used Mist, Marvis, or Wired Assurance in production and enjoy being a trusted advisor to a customer, this role is a great fit.

What you'll do

 * Support day-to-day operations of a large enterprise campus network (switching, routing, wireless)
 * Troubleshoot complex issues and lead root cause analysis on major incidents
 * Use Mist Wireless Assurance, Wired Assurance, and Marvis AI to find and fix problems proactively
 * Plan and support Junos upgrades, hardware refreshes, RMAs, and migrations to Mist
 * Write implementation, validation, and rollback plans and operational runbooks
 * Act as the technical liaison between the customer and vendor support/engineering teams
 * Deliver status updates, operational reviews, and knowledge transfer to customer staff