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# Software Installation & Integration Tech Nician - Level 1

- **Company:** ASSA ABLOY
- **Location:** Olney, MD, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, Computer Networks, Databases, System Configuration, Identity and Access Management, Software Deployment, Software Systems, Systems Integration, Software Troubleshooting
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/software-installation-integration-tech-nician-level-1-olney-md--68e5911c-235a-462a-9158-14f995df36ac

## About the Role

Software Installation, Team Player, System Integration (SI), Problem Solving Skills, Software Installation, Technical Support, Commissioning, Software Migration, Software Upgrades, Business Solutions, * Has knowledge of SQL databases, Windows operating systems, IT networking, and software installation, configuration, or support activities.

 * Demonstrates strong troubleshooting, analytical, and problem-solving skills, with the ability to investigate complex technical issues and identify effective solutions.
 * Delivers excellent customer service through clear written and verbal communication, building positive relationships with both technical and non-technical stakeholders.
 * Can effectively prioritise workloads, manage multiple tasks, maintain accurate documentation, and work with a high level of attention to detail.
 * Is a proactive and adaptable team player who can work independently, partner effectively with others, and quickly learn new technologies and applications.

## Description

Do you have a passion for software deployment, system integration, and technical problem-solving? Join ASSA ABLOY Traka's UK Team, based in Olney, and become part of a Team-oriented culture that empowers you to build a career you can be proud of.

What you would do as our Software Installation & Integration Technician.

As a Software Installation & Integration Technician, you will be accountable for the installation, configuration, upgrade, and integration of Traka software solutions. Working closely with customers, project managers, and technical teams, you will ensure successful software deployments and provide technical assistance throughout the customer lifecycle.

You would also be responsable for:

 * Installing, configuring, commissioning, upgrading, and migrating Traka software solutions, while performing system health checks to ensure optimal customer performance.
 * Configuring, testing, and supporting integrations between Traka solutions and third-party systems, including access control, identity management, and business applications.
 * Providing 1st and 2nd line technical support by investigating and resolving software, database, and integration-related issues, escalating complex cases when required while maintaining ownership of customer communications.
 * Working closely with customers, project managers, and technical teams to deliver successful software implementations, coordinating Field Service Work Orders when on-site assistance is needed.
 * Building and maintaining test environments, documenting technical configurations and solutions, and contributing to knowledge sharing, process improvements, and implementation best practices.