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# Senior macOS Engineer / MDM Specialist (L3 Support)

- **Company:** TechDigital Corporation
- **Location:** Jersey City, NJ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Bash Shell, Virtual Private Networks (VPN), Python (Programming Language), Citrix Systems, Release Management, Technical Data Management Systems, Wi-Fi Technology, Scripting, Workspace ONE, Apple Business Manager, Casper Suite
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/senior-macos-engineer-mdm-specialist-l3-support-jersey-city-nj--2d1ca3a5-fef9-488e-8806-f3ee90991b57

## About the Role

Mac Operating System, Manufacturing Data Management, Mac Operating System, Manufacturing Data Management, Apple, Ecosystems, Continuous Improvement, Team Player, Root Cause Analysis, Problem Solving Skills, We are seeking a highly skilled macOS Engineer to provide L3 support, drive enterprise-scale MDM administration, and lead continuous improvement initiatives across the Apple ecosystem. The role requires deep technical expertise, strong stakeholder collaboration, and the ability to operate effectively in a high-pressure enterprise environment., * 5+ years of hands-on experience in Desktop Support and macOS engineering.

 * 5+ years of experience managing MDM platforms (Jamf, Workspace ONE) in large enterprise environments (10,000+ devices).
 * Strong expertise in the Apple ecosystem, including:
o Apple Business Manager (ABM)
o Automated Device Enrollment (ADE)
o Volume Purchase Program (VPP)
o Configuration profiles and policy frameworks

 * Advanced troubleshooting skills across:
o Networking, Wi-Fi, VPN
o Identity/SSO and authentication
o Certificates and endpoint security

 * Demonstrated ability to work independently, prioritize effectively, and perform under pressure with clear communication.
 * Proven stakeholder management and cross-functional collaboration skills., * Experience with scripting (Bash, Python) for macOS automation.
 * Familiarity with security compliance frameworks and endpoint hardening.
Exposure to hybrid enterprise environments (macOS, Windows, VDI).

## Description

What are the top 3 skills required for this role?

 1. macOS engineering/support
 2. MDM platform support (Jamf, Workspace ONE)
 3. Apple ecosystem support (ABM, ADE, VPP, Config profiles etc), * Act as L3 escalation point for macOS incidents and problems, owning high-severity issues through resolution, including detailed root-cause analysis.
 * Administer and optimize Mobile Device Management (MDM) platforms (e.g., Jamf, Workspace ONE) at enterprise scale.
 * Develop and maintain scripts and automation to reduce operational overhead, accelerate remediation, and improve endpoint telemetry.
 * Collaborate with Security, Networking, and Service Desk teams to standardize solutions, enhance knowledge base content, and uplift L1/L2 capabilities.
 * Monitor endpoint fleet health, track KPIs (compliance, patching, incident trends), and drive continuous improvement initiatives.
 * Support cross-platform environments, including interface with Windows teams, and provide assistance for VDI/Citrix environments as needed.
 * Produce and maintain high-quality documentation, runbooks, and change records; actively contribute to change and release management processes.