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# Channel L2C Digital Architect

- **Company:** Hewlett-Packard Enterprise
- **Location:** The Woodlands, TX, United States
- **Experience:** Expert
- **Salary:** $123,500.0 - $285,000.0
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Decision Support Systems, Digital Architecture, Network Architecture, Oracle Hyperion, Juniper
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/channel-l2c-digital-architect-spring-tx--3b9e3fe7-9ecb-4e6b-9cbd-af29f056f553

## About the Role

* Deep knowledge of end-to-end Lead-to-Cash processes and cross-functional operating models
 * Experience leading policy harmonization and enterprise process architecture efforts
 * Strong business- and systems-thinking mindset; able to assess upstream/downstream impacts of design decisions
 * Ability to translate strategy and experience intent into clear capability guardrails
 * Executive-ready communication and facilitation skills across business and IT stakeholders

Qualifications:

 * 10+ years in enterprise process architecture, transformation, or operating model design; experience in user experience design strategy and principles
 * Experience supporting large-scale commercial and business transformation and/or integration programs
 * Previous experinece within channel operations with a strong understanding of the channel, distrubutor, and reseller experience.
 * Familiarity with core L2C enabling platforms (e.g., CRM, CPQ, order management, provisioning, entitlements, billing, finance) and their architectural interdependencies
 * Previous experience in the Networking industry would be preferred.

## Description

This role has been designed as ''Hybrid'' with a requirement that you will work on average 2 days per week from an HPE office., Accountable for the Channel end-to-end Lead-to-Cash (L2C) process and policy architecture across HPE Networking (HPE + Juniper). Shapes and governs the integrated Channel L2C operating model, ensuring alignment across pillars and consistency from front office through back office. Partners closely with L2C Design Leads and pillar teams to maintain experience coherence, decision traceability, and alignment to the intended customer, partner, and seller experience. Reports into the L2C Management Office (LMO).

Responsibilities:

 * E2E L2C Business Architecture Ownership: Define and govern the end-to-end L2C process and policy architecture; ensure pillar-level designs align to an integrated model; define digital strategy. Architecture covers full transactional flow across direct and channel motions. Also covers rationalizing and dispositioning product offering introductions and changes.
 * E2E L2C Digital Architecture Management: Mentor, manage and guide team of functional and process architects across discovery, design, build and test. Partner with IT leads in defining E2E scope by release and deployment phase.
 * Policy Rationalization Leadership: Shape and lead the inventory, assessment, and rationalization of legacy L2C policies; frame tradeoffs and escalate decision points as required.
 * Persona & Experience Direction: Own the definition of core personas and guide development of experience blueprints and journey maps; ensure these artifacts anchor detailed design and prioritization.
 * Digital & Process Alignment: Guide translation of experience and policy intent into digital and process design guardrails; ensure implications to systems and data are surfaced early.
 * Cross-Pillar Design Governance: Orchestrate interlocks across Front Office, Back Office, Channel, Technical, Data, and Intake leads to prevent siloed optimization and manage cross-functional impacts.
 * Architectural Decision Support: Support governance forums with clear framing of options, risks, and downstream implications; ensure decisions are reflected consistently across design artifacts.