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# Professional Services Consultant - Managed Services

- **Company:** CliniSys, Inc
- **Location:** Tucson, AZ, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $75,000.0 - $101,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), JavaScript (Programming Language), Artificial Intelligence, Health Informatics, C Sharp (Programming Language), Cloud Computing, Information Systems, Databases, Crystal Reports (Reporting Software), Systems Analysis, Python (Programming Language), Laboratory Information Management Systems, Power BI, Microsoft Copilot, Software Engineering, PL-SQL, SQL Server Reporting Services, Tableau (Software), Information Technology, Tools for Reporting, GXP
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/professional-services-consultant-managed-services-tucson-az--822d9655-9dd8-4444-b279-3b08f7f7c02d

## About the Role

Professional Services, Consulting, Biology, Public Health, Informatics, Healthcare, Analysis Skills, Cloud Computing, Artificial Intelligence (AI), Laboratory Testing, * 3+ years' experience supporting or administering LIMS for:Clinical/Environmental/Pharma/Toxicology laboratory informatics systems.

 * Bachelor's degree in Life Sciences, Computer Science, Information Systems, Health Informatics, or a related field.
 * Strong PL/SQL and database troubleshooting skills.
 * Experience supporting software lifecycle.
 * Experience with testing, validation, UAT, or change management activities.
 * Strong analytical, problem-solving, and communication skills.
 * Familiarity with AI-enabled tools such as Microsoft Copilot

Preferred Qualifications

 * Experience with Clinisys or other LIMS platforms (LabWare, STARLIMS, LabVantage, SampleManager, Orchard, etc.).
 * Knowledge of reporting and analytics tools such as Crystal Reports, Power BI, Tableau, or SSRS.
 * Experience with Python, Java, JavaScript, C#, PL/SQL, or similar technologies.
 * Familiarity with regulated laboratory environments (GxP, CLIA, CAP, ISO 17025).
 * Previous experience in Managed Services, Application Support, Technical Consulting, or Customer Success., * Up to 25% travel as required.
 * Combination of remote and customer-site engagement.
 * Ability to meet customer-specific health and safety requirements when working on-site., * Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer
 * 25-50% travel may be required
 * Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours;
 * Exposure to hazardous materials or various weather conditions
 * Travel to client sites that can pose risk associated with healthcare organization
 * May be required to follow customer location health and safety requirements

## Description

As a Professional Services Consultant on our Managed Services team, you'll help customers optimize, troubleshoot, maintain, and enhance their Clinisys environments post go-live.

This highly technical, customer-facing role is ideal for someone who enjoys solving complex problems, investigating system behaviour, and working with databases, and laboratory information systems.

What You'll Do

 * Deliver premium post-go-live technical support to Clinisys customers.
 * Configure and optimize LIMS workflows in Clinisys Laboratory Solution.
 * Utilizing PL/SQL, reporting tools, and system analysis to troubleshoot customer issues.
 * Resolve application workflow, database, and interface issues.
 * Perform root cause analysis and implement sustainable solutions.
 * Support enhancements, upgrades, testing, validation, and change management.
 * Create technical documentation and train customer administrators and end users.
 * Use AI-enabled tools to streamline analysis, troubleshooting, and customer outcomes.