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# IT Technician Level 3 (Network Ops

- **Company:** Charleston County School District
- **Location:** Charleston, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** CompTIA Network+, CompTIA Security+, Computer Programming, IP Addressing, Subnetting, Network Troubleshooting, Networking Cables, Virtual Local Area Networks, Wide Area Networks, Wi-Fi Technology, Wireless Paging Systems, JavaScript Pagination Plugin, Computer Networking Systems, Computer Network Operations, Computerised Systems, Information Technology
- **Published:** October 27, 2026
- **Apply:** https://www.applitrack.com/ccsdschools/onlineapp/1BrowseFile.aspx?id=576184

## About the Role

EDUCATION: High School Diploma or Equivalent Associate's Degree Bachelor's Degree

Master's Degree Other, Three (3)+ years installing, servicing, or maintaining Enterprise level Networks;

 - One (1)+ years of experience with in-person, supervised training;
 - Intermediate knowledge of Networking principals LAN, WAN, VLANs, IP Addressing, Subnetting;
 - Understanding of basic switch commands;
 - Experience with troubleshooting network cabling;
 - Ability to use network testing equipment (Toner, Link Runner, OTDR tester);
 - Basic knowledge of voice paging systems (Dukane, Valcom, Audio Enhacement);
 - Display a basic understanding of low voltage security systems to include Cameras, Access Control and Intrusion Systems;
 - Customer oriented interpersonal skills;
 - Must have experience directly supporting Technology customers;
 - Ability to read and interpret mechanical drawings, specifications and schematics;
 - Must be willing to attend training sessions;
 - Must be able to obtain required Certification(s);
 - Able to call and schedule appointments, follow instructions and code requirements;
 - Attention to detail;
 - Ability to work autonomously;
 - Ability to work well with others and come to work with a positive attitude., High School Diploma or Equivalent

Associates Degree

Bachelors Degree

Masters Degree, JOB PURPOSEREASON EDUCATION High School Diploma or Equivalent Associates Degree Bachelors Degree REQUIRED QUALIFICATIONS Masters Degree Other EXPERIENCE TRAINING, Must be able to use all appropriate test equipment to perform the job functions in a safe manner;

 - Moderate analytical and troubleshooting skills with a high degree of initiative, mature judgment, and discretion;
 - Strong ability to multi-task, manage and appropriately prioritize multiple tasks;
 - Strong training skills with the ability to communicate technical information to non-technical users;
 - Proven ability to quickly learn new applications and technologies and applying that knowledge to training others in their use;
 - Must be able to pass a pre-employment and continuing random background & drug screenings.
PREFERRED QUALIFICATIONS:

 - CompTIA A+ certification plus, CompTIA Network+, CompTIA Security+ certification or an equivalent certification or relative
experience;

 - Experience with Troubleshooting Enterprise level network Cabling;
 - Experience with IT Physical Security Systems, Cameras and Access Control.

SUPERVISION RESPONSIBILITY (IF APPLICABLE), Ability to work in a fast-paced multi-task environment;

 - Comfortable with taking direction from others;
 - Must be reliable and punctual;
 - Must have excellent communication skills with coworkers, supervisors, and customers;
 - Must be in full compliance with company and customers safety program;
 - Ability to report to work during customary or specifically assigned working hours;
 - Ability to interact effectively with peers and supervisors;
 - Ability to adhere to workplace rules;
 - Ability to interact appropriately with the public., Must be able to lift a minimum of 50-lbs.;
 - Must be able to climb ladders and tolerate heights reaching a minimum of 25 feet;
 - Must be able to recognize safety alarm sounds and sights;
 - Constant (5-8hrs/shift) standing, walking, handling objects, and eye/hand/foot coordination;
 - Frequently (2-5hrs/shift) reaching, carrying and grasping objects, repetitive motions;
 - Occasionally (up to 2hrs/shift) stooping, lifting, pushing, pulling, climbing, balancing, crawling, exposure to weather, heavy to very
heavy physical work/duty.

## Description

The responsibilities for this position include advanced diagnosis and resolution of Information Technology (IT) service requests. They
will provide direct support to all Devices associated with the Network Operations Division of the Charleston County School District
(CCSD). Responsible for following documented procedures for troubleshooting and testing to support this work. Provide district staff
with the proper training on how to use district devices and software. They will insure the proper installation, maintenance and repair of
facility Cabled Networks, WiFi, Uninterupted Power Supplies (UPSs), Paging Systems, intrusion alarms, camera systems, access
control systems and other related Network systems at all facilities within the Charleston County School District., Perform basic programming of computerized systems. Including but not limited to Networking, UPSs, Paging, and IT Physical Security
Systems;

 - Install and provide ongoing maintenance for a wide spectrum of IT systems including School Network Systems, WIFI, UPSs, Paging,
intrusion alarms, digital surveillance, access control, and others as assigned / required;

 - Install conduits, cables, equipment and electronics associated with each system;

 - Responsible for receiving and prioritizing all work orders related to stated systems used by CCSD;

 - Update and maintain site records and drawings for work performed for security systems throughout CCSD;

 - Maintain an accurate inventory of all hardware;

 - Respond to after-hours emergencies (if necessary) related to the operation and functionality of CCSD security systems during
scheduled on-call periods;

 - Maintain professional and technical knowledge by attending manufacturer training, seminars, etc., as assigned by supervisor., Ensure that proper installation of all IT systems in district facilities meet all local or state codes, and regulation;
 - Perform other duties as requested