> Markdown version of [/jobs/ext/3975215-senior-system-administrator-desktop-support](https://www.wearedevelopers.com/jobs/ext/3975215-senior-system-administrator-desktop-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Senior System Administrator (Desktop Support)

- **Company:** D2 Technical Services
- **Location:** Springfield, VA, United States
- **Experience:** Expert
- **Salary:** $85,000.0 - $95,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Databases, Data Integrity, Desktop Computing, Desktop Environments, HP Thin Clients, Image Management, Kernel-Based Virtual Machine, System Center Configuration Manager, Print Servers, Citrix Systems, Software Deployment, Software Engineering, System Software, Internet Protocol Telephony, Enterprise Software Applications, Information Technology, Hardware Infrastructure
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/senior-system-administrator-desktop-support-springfield-va--1a3c78f5-98e6-4544-820b-c1ceef1cdeab

## About the Role

Desktop Administration, Systems Administration/Management, Systems Administration/Management, Sensitive Compartmented Information (SCI), Top Secret Clearance, Computer Systems, Desktop PC, Desktop Administration, Desktop Environments, Technical Support, + Thin Client using Virtual Desktop Infrastructure (VDI) Technology

 + Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM
 + End User Hardware
o Thin Client, Thick Monitors, KVM's, Printers, Plotters Print Server Configurations, VOIP phone,

 + Desktop Image Management
 + Home Directory and Profile Support Services
 + E-mail Support Services
 + Software Support Services
 + Experience and/or knowledgeable with; Windows 7; Windows 10; Win11 Citrix; SMS; and SCCM
 * Excellent troubleshooting capabilities
 * Strong communication skills
 * Strong work ethic and attention to detail
 * Strong writing skills (consistently document work completed)
 * Strong time management skills and ability to work flexible schedules to meet job requirements
 * Ability to move and lift computers, printers, monitors, and other hardware
 * Team player and willing to share knowledge and learn from others to ensure team's success
 * Enthusiasm and ability to adapt to new and changing technologies

Education/Experience Requirement:

 * BA/BS (or equivalent experience)
 * 8+ years of experience

Certifications:

 * Security+ or CASP
 * ITIL v4 Foundations

## Description

As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in Springfield, VA., As a System Administrator (College Desktop Support), you will be responsible for providing excellent technical support to NGA College end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.

In this role, a typical day will include:

 * Serve as an NGA College Liaison for all NGA events involving UDS IT equipment and/or requiring UDS support.
*

 + Facilitate meetings and engage regularly with customers and members of senior leadership to:
+
o Address IT related questions or concerns
o Coordinate and plan emerging customer requirements and classes
o Provide situational awareness to NGA College stakeholders concerning upcoming maintenance of IT systems or technology refresh efforts associated with systems installed in NGA College classrooms and spaces

 * Independently develops technical solution for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.
 * Provide troubleshooting support for systems hardware and software issues that are highly complex.
 * Performs advance software installations and upgrades to operating systems and layered software packages.
 * Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
 * Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
 * Leads complex data/media recoverability following a schedule of system backups and database archive operations.
 * Evaluates and assesses existing systems and plans long term strategies.
 * Configure and maintain networked computer system, including hardware, system software, and applications
 * Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
 * Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight form manager.
 * Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues
 * Train end-users on the proper use of hardware and software. May training large groups of end users.
 * May coach and review the work of less-experienced professionals.
 * May serve as a team or task leader (Not a people manager)