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# Junior Systems Administration Specialist

- **Company:** Drexel University
- **Location:** Philadelphia, PA, United States
- **Experience:** Starter
- **Salary:** $45,330.0 - $68,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, E-Procurement, Microsoft Office, SAP Concur, System Testing, Oracle Hyperion, SAP Integration Solutions, Banner Advertisement, SAP Ariba
- **Published:** October 27, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88705567/1

## About the Role

* Minimum of a Bachelor's Degree or the equivalent combination of education and work experience. (Please review the Equivalency Chart for additional information.)
 * Minimum of two years office work experience.
 * Proficiency with Microsoft Suite.
 * Must exhibit strong customer service and professional communication skills, both verbal and written.
 * Demonstrates analytical experience with the knowledge of financial and accounting concepts.
 * Understanding of Purchasing and Accounts Payable policies and systems, Higher Education preferred.
 * Detail-oriented with ability to work both independently and as part of a team., * Experience with Ellucian's Banner, Hyperion.
 * Two years office work experience in higher education.
 * Understanding of Purchasing and Accounts Payable policies and systems in higher education.

## Description

The Junior Systems Administration Specialist is responsible for assisting with the management of the Travel and Expense and e-Procurement system and will assist with the support interface between the Director of Procurement Systems & Analytics, SAP Ariba, SAP Concur, IT and external suppliers. This position will work in concert with the Systems Administration Team for the functional upkeep and maintenance of all modules of the University's Travel and Expense and e-Procurement systems. The Junior Systems Administration Specialist will also aid with supporting continuous process improvement to advance existing workflows and integrations and providing support and maintenance to all procurement related systems., * Responsible for the assistance of the functional upkeep and maintenance of all of the modules included in the University's Travel and Expense and e-Procurement systems including adding and maintaining users; designing and adjusting forms and workflows; conducting various systems testing; working within test environments to ensure smooth transition of upgrades into production and providing support with procurement system implementations. The University currently supports travel and expense software, in addition to procure-to-pay with requisition/PO, supplier, AP, and contract management modules.

 * Assist with the analysis and evaluation of major system functioning to identify and resolve system issues daily including stalled orders; user terminations; ERP integration file feeds; and document distribution failures. Provide regular support to end-users with technical inquiries. Seek out and recommend continuous improvement initiatives.
 * Ensure consistent and professional communication and customer service is provided to University suppliers and community. Provide necessary support to both suppliers and University community as needed to ensure the University's e-Procurement system is performing according to existing policies, procedures, and timetables of the University.
 * Provide assistance with procurement audit support: includes evaluation of the current state of compliance; identification of root cause; development and implementation of a corrective action plan.
 * Support the extraction and analysis of data from both internal and external sources in response to routine, ad hoc queries and/or audit related requests.
 * Perform ad-hoc assignments as required.