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# SAP QM Architect

- **Company:** Tekvivid Inc
- **Location:** Fargo, GA, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Application Lifecycle Management, Application Services, SAP FI/CO, SAP Materials Management, SAP Plant Maintenance, SAP R/3, SAP Quality Management, SAP Sales and Distribution, Sap Extended Warehouse Management
- **Published:** October 27, 2026
- **Apply:** https://www.careerjet.com/jobad/use7c54c08a78c938002254821da80fff7

## About the Role

* Strong hands-on experience in SAP Quality Management (QM).
 * Expertise in:

 * Quality Planning
 * Quality Inspection
 * Inspection Lot Processing
 * Inspection Characteristics and Sampling Procedures
 * Quality Notifications
 * Quality Certificates
 * Quality Control Processes
 * Vendor Quality Management
 * Incoming, In-Process, and Outgoing Inspection
 * Non-Conformance Management
 * Defect Recording and Analysis
 * Audit Management
 * Calibration Management
 * Batch Management Integration
 * Quality Reporting and Analytics
 * Corrective and Preventive Actions (CAPA)
 * Strong understanding of integration with:

 * SAP MM
 * SAP PP
 * SAP EWM/WM
 * SAP PM
 * SAP SD
 * SAP FICO
 * Experience with incident management, problem management, and change management processes in AMS environments.
 * Ability to perform effort estimations, impact assessments, and solution reviews.
 * Strong customer-facing, stakeholder management, and communication skills.
 * Experience working in global delivery and support environments.

## Description

The SAP Quality Management (QM) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP QM services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.
Responsibilities

 * Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP QM.
 * Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
 * Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
 * Advise customers and delivery teams on SAP QM standardization, optimization, process improvements, and system enhancements.
 * Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
 * Act as the functional coordination point within the delivery team for SAP QM-related activities.
 * Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
 * Identify opportunities for process automation, quality improvements, and operational efficiency enhancements.
 * Mentor team members, share domain expertise, and promote continuous knowledge development.
 * Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

 * Act as the primary functional contact for SAP QM-related topics within the core delivery team.
 * Ensure efficient service delivery and continuous value addition to the customer.

 * Coordinate functional activities across core team members.
 * Conduct internal status meetings in collaboration with the ASM, focusing on SAP QM service performance and critical issues.
 * Identify, assess, and mitigate functional risks impacting quality management processes and business operations.
 * Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
 * Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
 * Validate functional Change Requests raised by consultants, including:

 * Solution approach review
 * Effort estimation validation
 * Resource requirement assessment
 * Impact and risk analysis
 * Support the ASM and delivery team by:

 * Participating in customer meetings and service reviews
 * Presenting SAP QM-specific topics during project kick-offs and governance discussions
 * Supporting functional de-escalation activities
 * Prioritizing incidents, service requests, defects, and enhancement activities
 * Provide recommendations for quality process optimization, compliance improvements, automation opportunities, and continuous improvement initiatives.