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# Tier-3 MAC Support

- **Company:** Artech Information Systems LLC
- **Location:** Charlotte, NC, United States
- **Contract:** Permanent contract
- **Skills:** Cryptographic Protocols, Performance Tuning, Workspace ONE, Microsoft InTune, Information Technology, Casper Suite
- **Published:** October 27, 2026
- **Apply:** https://www.careerjet.com/job/us4d20062de5f67335a5c5356573957941/eaa

## About the Role

We are seeking a skilled and experienced professional to provide advanced support for our MAC servers. The ideal candidate will have a strong background in managing and troubleshooting MAC environments, with a particular focus on Workspace One, JAMF, or Intune. Join our dynamic team and contribute to the seamless operation of our IT infrastructure., * Extensive experience with Workspace One, JAMF, or Intune

 * Strong understanding of MAC server architecture and support
 * Proven problem-solving skills and ability to work under pressure
 * Excellent communication and interpersonal skills
 * Prior work experience in the client's industry

Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications

 * Experience with other mobile device management (MDM) solutions
 * Familiarity with network security protocols
 * Certifications in relevant technologies

## Description

Day-to-Day Responsibilities

 * Provide tier-3 support and troubleshooting for MAC servers
 * Collaborate with IT teams to optimize server performance
 * Develop and implement best practices for server management