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# COMPUTER SUPPORT 1

- **Company:** PROLIM Global Corporation
- **Location:** Richmond, VA, United States
- **Salary:** $45,760.0 - $58,240.0
- **Contract:** Permanent contract
- **Skills:** Batch Processing, Client Server Models, Computer Networks, Data Centers, Monitoring of Systems, Tivoli Management Framework, Issue Tracking Systems, Local Area Networks, Wide Area Networks, Computer Network Operations, Software Troubleshooting, Control M
- **Published:** October 27, 2026
- **Apply:** https://www.careerbuilder.com/job-details/computer-support-1-richmond-va--43bfdda2-d3d7-47c8-a4e2-f0156fd20fb4

## About the Role

Operational Support, Production Control, Computer Networks, On Site Support, Record Keeping, Operational Communications, Identify Issues, Detail Oriented, Multitasking, Local Area Network (LAN), The ideal candidate is a quick learner and self-starter with strong troubleshooting, attention to detail, communication, and multitasking abilities., * Associate's Degree with 0 years of experience, or

 * 2 years of related experience may substitute for the Associate's Degree, or
 * 4 years of non-related experience may substitute for the Associate's Degree.
 * Strong verbal and written communication skills.
 * Ability to troubleshoot problems and identify system issues.
 * Strong attention to detail and ability to manage multiple tasks.
 * Ability to work effectively under pressure.
 * Ability to work a continuous onsite schedule, including weekends and holidays.

Required / Preferred Technical Skills

 * Computer and network operations
 * LAN/WAN environments
 * Client-server environments
 * Production batch job processing
 * System monitoring and console operations
 * Control-M
 * Tivoli
 * Network Manager or equivalent monitoring tools
 * Ticketing systems such as SMAX, HPSM, or equivalent
 * Production documentation and reporting
 * Data center operations experience is preferred but not required

## Description

HII is seeking a Computer Support 1 professional to provide onsite operational support for computer, network, and client-server environments. The position supports a continuous 24×7×365 operation and involves monitoring production batch processing, reviewing system activity and error indicators, maintaining operational records, and communicating issues to analysts, management, and team leads., * Perform computer, network, LAN/WAN, and client-server support activities.

 * Process and monitor production batch jobs in a multi-system environment.
 * Monitor systems and equipment using monitoring software and console interfaces.
 * Identify and respond to operator messages, system alerts, and error indicators.
 * Review input data for accuracy, completeness, and appropriateness.
 * Review output data to verify accuracy and compliance with established standards.
 * Monitor daily processing logs and assist with production schedules.
 * Maintain accurate production records and shift reports.
 * Maintain data center and visitor badging logs as required.
 * Catalog, distribute, and return tapes, disks, or other operational media when applicable.
 * Communicate job failures and technical issues to analysts, management, and team leads.
 * Follow established procedures and operational requirements.
 * Work independently with limited supervision while escalating issues when necessary.
 * Support a safe, organized, and reliable operational environment.