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# Infrastructure Analyst 3rd Line - Tier 1 Brand

- **Company:** Interface Recruitment
- **Location:** Leeds, UK
- **Experience:** Expert
- **Salary:** £32,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Desktop Optimization Pack, VMware ESX Servers, Hyper-V, Virtual Private Networks (VPN), Microsoft Office, Windows Servers, NetApp Applications, System Center Virtual Machine Management, Virtualization Technology, Firewalls (Computer Science)
- **Published:** October 28, 2026
- **Apply:** https://www.interfacerecruitment.co.uk/job/infrastructurejobs-leeds/?form=apply#wpjb-scroll

## About the Role

* A proven track record in the administration of a corporate IT environment including server, network, and storage environments

 * In depth knowledge of Microsoft Windows Server operating system roles and applications including Active Directory, Group Policy, Exchange, File and Print services, IIS, WSUS and SQL Server and related security

 * In depth knowledge of server virtualisation platforms including Hyper-V (SCVMM) and VMware ESXi

 * Knowledge and understanding of LAN, WAN, and VPN connectivity, including firewalls

 * Broad understanding of Microsoft desktop operating systems and Microsoft Office applications

Desirable

 * Working towards or holding of a Microsoft certification for Windows Server operating systems (MCSA, MCITP, MCTS)

 * Working knowledge of NetApp storage solutions

 * Working knowledge of Noble dialler solutions

 * Experience in an industry framework (ITIL, ISO 20000/27001 etc.)

## Description

* Provide support for existing IT hardware and systems software

 * Investigate relevant new technologies

 * Administer, manage, and maintain core IT infrastructure systems and services, including multiple SQL server instances, Hyper-V server estate, Microsoft Exchange, Microsoft Active Directory (including DNS, DHCP, Group Policy) local area networks, physical and virtual desktop and server estate, NetApp storage, telephony, in-house dialler, remote access, backup, and disaster recovery solutions

 * Ensure sufficient capacity for future business requirements

 * Document existing and new IT infrastructure and associated processes

 * Liaise and work alongside third party service providers

 * Define and implement appropriate test plans

 * Proactively find resolutions to known issues and improve "first time fix" levels

 * Management of security solutions, including firewalls, endpoint protection, mail filtering, and web proxies

 * Proactively identify and undertake 'performance' tuning of both hardware and software environments

 * Support the Root Cause Analysis process for significant issues

 * Provide first point of contact for all IT Infrastructure related escalation