> Markdown version of [/jobs/ext/3977944-it-infrastructure-manager](https://www.wearedevelopers.com/jobs/ext/3977944-it-infrastructure-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Infrastructure Manager

- **Company:** Gold Group
- **Location:** Coventry, UK
- **Salary:** £55,000.0 - £65,000.0
- **Contract:** Permanent contract
- **Skills:** HP Servers, Microsoft Azure, Cloud Computing, Cyber Security, Data Recovery, Disaster Recovery, Monitoring of Systems, Hyper-V, Cloud Services, Virtualization Technology, Software Vulnerability Management, Wide Area Networks, Wi-Fi Technology, Computer Networking Systems, Technical Debt, Firewalls (Computer Science), Information Technology, Performance Monitor, Patch Management, Fortinet, Routing & Switching, Veeam, Network Server, ISO-14001, Cisco, Vmware
- **Published:** October 28, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=3039539825-2

## About the Role

* Extensive experience leading Infrastructure Operations and Engineering teams.
 * Strong background managing enterprise infrastructure services, including networks, servers, storage, virtualisation, cloud, and end-user technologies.
 * Experience managing operational performance, budgets, suppliers, risks, and service delivery.
 * Strong knowledge of:
 + Cisco Routing & Switching
 + Fortinet Firewalls
 + HP Servers & Storage
 + VMware & Microsoft Hyper-V
 + Microsoft Azure
 + Veeam Backup & Recovery
 + Infrastructure Monitoring Platforms
 + Disaster Recovery and Business Continuity Solutions
 * Experience managing public cloud and hybrid infrastructure environments.
 * Strong understanding of ITIL-based service management.
 * Proven experience delivering infrastructure change and transformation projects.
 * Knowledge of infrastructure security, vulnerability management, audit controls, and compliance frameworks.
 * Excellent stakeholder management and communication skills., * A visible and accountable leader who takes ownership and delivers results.
 * Confident managing people, setting standards, and developing capability.
 * Calm and decisive when managing major incidents and operational challenges.
 * Able to communicate complex technical concepts in clear business language.
 * Commercially aware and focused on delivering measurable value.
 * Collaborative, approachable, and effective at building strong working relationships.
 * Organised, structured, and comfortable balancing strategic and operational priorities.
 * Passionate about continual learning, innovation, automation, and service improvement.

Compliance & Standards

## Description

Hands-on IT Infrastructure Manager to lead the strategy, design, delivery, and operational management of our IT infrastructure estate. This is a key leadership role responsible for ensuring infrastructure services are secure, resilient, high-performing, and aligned with business objectives.

Based in Coventry, you will oversee the end-to-end management of network, server, storage, virtualisation, cloud, hybrid, and workplace technologies while leading a skilled infrastructure team and managing critical supplier relationships.

This is an exciting opportunity for a proven infrastructure leader who can balance strategic planning with operational excellence and drive continual improvement across a complex and business-critical technology environment.

Key Responsibilities

Infrastructure Strategy & Leadership

 * Define and own the infrastructure strategy, roadmap, standards, and operating model.
 * Lead and develop the Infrastructure Team, setting clear objectives and performance expectations.
 * Ensure the infrastructure function has the skills, resources, and operational coverage required to support business needs.
 * Drive service improvement, standardisation, automation, and operational efficiencies.

Infrastructure Operations

 * Take overall accountability for infrastructure availability, performance, capacity, resilience, and lifecycle management.
 * Oversee the operation of enterprise networks including LAN, WAN, Wi-Fi, SD-WAN, firewalls, and connectivity services.
 * Maintain proactive monitoring and alerting capabilities to identify and address risks before service impact occurs.
 * Ensure infrastructure documentation, architecture diagrams, configurations, procedures, and knowledge articles remain accurate and current.

Cloud & Hybrid Infrastructure

 * Lead the governance, optimisation, and operational management of cloud and hybrid environments.
 * Drive cloud adoption and infrastructure modernisation programmes where appropriate.
 * Evaluate business requirements and develop practical migration strategies while balancing security, resilience, and cost considerations.
 * Ensure cloud services are effectively monitored, secured, and managed.

Security, Risk & Compliance

 * Own infrastructure risks, technical debt, vulnerabilities, and remediation plans.
 * Ensure patch management, access controls, security hardening, endpoint protection, and vulnerability management activities are completed within agreed timescales.
 * Maintain disaster recovery and business continuity capabilities, ensuring regular testing and evidence of recovery readiness.
 * Support compliance with ISO standards, Cyber Essentials requirements, and internal governance controls.

Service Management & Delivery

 * Lead the response to major infrastructure incidents and ensure effective communication throughout resolution.
 * Ensure incidents, changes, service requests, and problems are managed in accordance with ITIL best practices.
 * Direct infrastructure projects from design through implementation, testing, acceptance, and operational handover.
 * Provide regular reporting on service performance, risks, capacity, and improvement initiatives to senior stakeholders.

Financial & Supplier Management

 * Manage infrastructure budgets, forecasting, licensing, contracts, and technology assets.
 * Build strong relationships with vendors and service partners, ensuring value for money and high-quality service delivery.
 * Support procurement activities and technology investment decisions., You will help ensure adherence to:
 * ITIL Framework
 * ISO 9001 Quality Management
 * ISO 27001 Information Security
 * Cyber Essentials & Cyber Essentials Plus
 * ISO 14001 Environmental Management and ESG Principles