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# IT-Supporter/in 1st Level - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Experience:** Starter
- **Contract:** Temporary contract
- **Skills:** Windows Servers, Information Technology
- **Published:** June 19, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=60031

## About the Role

Abgeschlossene Berufsausbildung im IT-Bereich oder Studium der Informatik 1-2 Jahre Berufserfahrung im IT-Support Englischkenntnisse sind von Vorteil Hohe Teamfähigkeit und analytische Kompetenzen Selbständige, vorausschauende Arbeitsweise, Serviceorientierung und Organisationstalent

## Description

Durchführung des 1st Level Supports inkl. Betreuung und Beratung der Kunden Annahme, Analyse und Behebung von Störungen Weiterleitung von weitergehenden Problemen an den Second-Level-Support Sicherstellung des reibungslosen, bedarfsgerechten und sicheren Betriebs der Microsoft Windows Server Unterstützung bei der IT-Prozessoptimierung


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