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# Support User-Helpdesk - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems
- **Published:** June 19, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=362721

## About the Role

Abgeschlossene technische oder IT-bezogene Berufsausbildung Erste Erfahrung im IT-Support Gute Kenntnisse in Windows-Umgebungen und Microsoft 365 Sehr gute Deutschkenntnisse, Englischkenntnisse von Vorteil

## Description

1st- und 2nd-Level-Support für interne Anwender Analyse und Behebung von IT-Störungen (Hard- und Software) Betreuung von Arbeitsplatzsystemen, Druckern und mobilen Geräten Pflege des Ticketsystems und technische Dokumentation


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