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# Helpdesk Supporter - Düsseldorf

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Düsseldorf, Germany
- **Contract:** Permanent contract
- **Skills:** Systems Integration, Information Technology, Operational Systems
- **Published:** June 19, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=133611

## About the Role

Erfolgreich abgeschlossene Berufsausbildung als Fachinformatiker (m/w/d) Systemintegration oder vergleichbare Qualifikation Erste Berufserfahrung im Bereich IT-Helpdesk Sehr gute Kenntnisse in Betriebssystemen und Anwendersoftware Lösungs- und dienstleistungsorientierte Arbeitsweise sowie Kommunikationsstärke und Teamfähigkeit

## Description

Erste Ansprechperson bei allen Fragestellungen im IT-Bereich Übernahme des IT-Supports im 1st-Level sowie Weiterleitung der Tickets an den 2nd-Level-Support Systemübergreifende Abstimmung zur Optimierung der Betriebsprozesse Entwicklung und Weiterentwicklung der laufenden Systeme Einarbeitung sowie Schulung von Mitarbeitenden


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