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# Line Infrastructure engineer

- **Company:** Interface Recruitment
- **Location:** Leeds, UK
- **Experience:** Expert
- **Salary:** £45,000.0
- **Contract:** Permanent contract
- **Skills:** Macintosh Computers, Microsoft Exchange Server, Microsoft Office, Windows Servers, Sonicwall
- **Published:** October 28, 2026
- **Apply:** https://www.interfacerecruitment.co.uk/job/3rdline-jobs-leeds-2/?form=apply#wpjb-scroll

## About the Role

* Strong understanding of configuration and installation of various network devices and services (e.g., Switches, Firewalls, VPN's, QoS, VLAN's etc)

 * Cloud Technologies (Azure, AWS)

 * Strong understanding Microsoft Exchange / Office 365

 * Strong understanding of subnetting, and IP allocation best practices.

 * Strong understanding of hypervisors (HyperV, VMWare)

 * Strong Understanding of Backup technologies (Various Products)

 * Experience in System Administration with Active Directory / Group Policy

 * Experience in supporting Microsoft Desktop environments

 * Experience in providing 2nd/3rd Line IT support, ideally in a helpdesk / MSP environment

 * Excellent communication skills - both written and verbal

 * Able to work on own and under pressure

 * Self-motivated

 * Good time management and priority handling

 * Previous experience of working in a customer-facing environment

 * Ability to perform root cause analysis

 * Technical Documentation skills

 * Professional working attitude

Knowledge of:

 * Microsoft Office 2010+

 * Windows Server 2016/2019

 * AD Administration

 * Microsoft Exchange Server 2010 - 2019

 * Office 365

Desirable skills:

 * Microsoft Accreditations

 * 3rd Party Vendor Accreditations (e.g Sonicwall)

 * Experience of working within a Managed Service Provider Environment

 * Apple mac experience

This is a fantastic opportunity for a bright IT Engineer to join a growing team and progress their career.

We're looking for someone who takes a logical and methodical approach to efficient problem solving/fault finding and also takes great pride in meeting and exceeding customer expectations. If you're interested, please get in touch!, * IT: 5 years (Preferred)

## Description

You will be responsible for providing efficient remote/onsite Installations & Support and services to clients located UK-wide.
What's involved?

 * Server, PC, laptop, printer, switch, firewall, router and Wi-Fi installations

 * Engage with customers to resolve technical issues and institute best practices.

 * Project managing server installations and migrations

 * Coordinate between customers and internal management teams to ensure customer satisfaction with support cases & installations.

 * Providing efficient and friendly remote and on-site technical support, working within customer SLAs