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# IT Manager

- **Company:** Complete Security Recruitment
- **Location:** Farnham, UK
- **Salary:** £40,000.0 - £55,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Cyber Security, Information Management, Microsoft Office, Windows Servers, Microsoft SharePoint, Information Security Management System
- **Published:** October 28, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5943372203

## About the Role

* Proven experience in an IT Manager, information security, governance, compliance, or similar role.
 * Practical experience operating an ISO 27001-aligned management system and supporting external audits.
 * Experience managing or leading an IT helpdesk or service desk, with a good understanding of service management practices.
 * A solid technical background across Microsoft 365, SharePoint, Windows Server, and endpoint management, with the credibility to act as a technical escalation point.
 * Experience completing customer assurance activities such as security questionnaires, supplier assessments, and tender responses.
 * Strong communication skills, including the ability to explain technical and security matters clearly to non-technical audiences.
 * Organised, proactive, and committed to quality, with a practical approach, decision-making ability, and willingness to take ownership.
 * Hands-on experience leading or implementing ISO 27001, including audits, is beneficial. An ISO 27001 Lead Auditor or Lead Implementer qualification is an advantage.
 * Relevant technical or security qualifications, such as CISSP, CISM, CISA, or Microsoft certifications, are desirable but not essential.
 * Experience with project governance and assurance is beneficial.
 * Experience working with Critical National Infrastructure or security-conscious customers is beneficial.
 * Exposure to CCTV, access control, or intruder systems, particularly where IT and security systems intersect, is beneficial.

## Description

* Lead governance for technology projects, information security, and cyber security, ensuring decisions, standards, and controls are clear, consistent, and aligned with business priorities.
 * Maintain our ISO accreditations and information security management system, and provide assurance on risk and compliance across key initiatives.
 * Act as the main technology contact for customer assurance, accreditations, supplier assessments, and bid responses.
 * Lead governance and continual improvement of our information management and collaboration platforms.
 * Manage our IT Helpdesk and act as the escalation point for complex technical issues.
 * Introduce practical service management disciplines and performance standards to make service delivery structured, repeatable, and measurable.
 * Drive continual improvement in service quality, resilience, and user experience.
 * Lead improvement initiatives that simplify processes and reduce manual effort, making better use of systems, automation, integration, and AI where appropriate.
 * Develop the IT teams capability, confidence, and consistency through mentoring, coaching, and knowledge sharing.

Technologies:

 * AI
 * Support
 * Microsoft 365
 * Security
 * SharePoint
 * Windows
 * Office 365