> Markdown version of [/jobs/ext/3980698-lead-it-delivery-and-projects-manager](https://www.wearedevelopers.com/jobs/ext/3980698-lead-it-delivery-and-projects-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead IT Delivery and Projects Manager - **Company:** Interface Recruitment - **Location:** Leeds, UK - **Experience:** Expert - **Salary:** £55,000.0 - £65,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Exchange Server, Microsoft Operating Systems, Microsoft Servers, PRINCE2, SQL Databases - **Published:** October 28, 2026 - **Apply:** https://www.interfacerecruitment.co.uk/job/service-contract-manager-and-ict-project-manager/?form=apply#wpjb-scroll ## About the Role " Good technical understanding of IT technologies across: - o LAN, o WAN, o SAN o Microsoft operating systems and application stacks e.g. MS server SQL databases, MS exchange email. " Has worked in a pressured environment managing teams from internal and external parties. " Delivered complex and multi work stream IT technical projects " Can demonstrate excellent delivery standards " Can keep technical and stakeholder teams well informed of changes within the organization and general corporate news. " Resolves and/or escalates issues in a timely fashion. " Understands how to communicate difficult/sensitive information tactfully. o ITIL o Higher Education qualification in IT/Management or work based experience Ideally holds a Project delivery qualification (Prince2) ## Description As part of an ever expanding technical function this client have identified the need for a Service Delivery Manager to be responsible for the control and delivery of external IT Service provision as well as delivering, at a 'hands on' level, IT programmes of work as part of the company's continuous improvement plan, stakeholder liaison, including pre-business case consultation, design, and solution analysis, cross functional development and systems integration projects. The role will be fully responsible and mainly focused on ensuring great service delivery from a number of Infrastructure Services suppliers but also for the delivery of the high level business case, project leadership, management, quality, and timely delivery of the project. " Third party supplier delivery of application services " Co-ordination and control of third party supplier delivery of WAN, LAN and telephony platforms " 3rd party hosted solutions " Desktop design and delivery Solution Development and Delivery " Technical direction for delivery and integration of major technical projects from definition phase through implementation to final delivery into the production environment " Applies significant knowledge of industry trends and developments to improve delivery of new services " Recognizes system deficiencies during the delivery process and liaises with technical SME's to implement effective solutions. " Creates and executes design and delivery plans and revises as appropriate to meet changing needs and requirements. " Ensures that responsible project resources are informed of the status of delivery effort owning and directing activities between technical, business staff and business change project management. " Owns the delivery lifecycle and is responsible for managing technical risks throughout the project. " Communicates and enforces standards " Performs design reviews and mentors members of the virtual team. " Manages technical resources within budget and project schedule. " Operates at company level, providing consultancy and direction to internal and external resources. " Manages supplier interaction and expectations regarding delivery effort. " Develops strong relationships with internal stakeholders " Communicates effectively with stakeholders to identify needs and evaluate alternative technical solutions.