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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PROP INFRASTRUCTURE ADM - **Company:** Hollywood Casino at Greektown - **Location:** Detroit, MI, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, IBM System I, Cisco Routers, Computer Networks, System Configuration, Data Files, Dynamic Host Configuration Protocol, Domain Name System (DNS), Ethernet, Hypertext Transfer Protocols (HTTP), Intrusion Detection Systems, Storage Area Network (SAN), Multi-protocol Systems, Microsoft Office, Windows Servers, Wireless Security, System Software, Virtual Local Area Networks, Wide Area Networks, Backup and Restore, Wireless Access Point, Wireless Networks, Computer Networking Systems, File Transfer Protocol (FTP), Firewalls (Computer Science), Computer Equipment, Information Technology, Cisco, Server Operating Systems & Platforms, Vmware - **Published:** October 28, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fd89d10606cd8ef6 ## About the Role To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. * Bachelor's degree from four-year College or university; or equivalent combination of education and experience. * 2-6 years related experience and/or training * Working knowledge of current Windows operating systems * Expert Knowledgeable of Cisco networking fundamentals * Experience supporting current Microsoft Office suite * Experience troubleshooting computer hardware, software and operating systems * Full understanding of VLAN, Ethernet, MPLS, DNS, WINS, FTP, HTTP, and Wireless * Knowledge of Microsoft active directory administration * Cisco, VmWare and/or Microsoft certifications a plus * Cisco IP phones, Micros POS, AS/400, and Bally ACSC support experience is a plus LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must obtain a First Aid/AED certification. Must successfully complete C.A.R.E or TIPS training., The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. ## Description Responsible for daily administration and support of a network/server environment. Installs, configures, and maintains system software. Monitors network performance, investigates issues and deploys solutions. Plans and implements upgrades, patches, and installation of new applications and equipment. May assist with evaluating new technologies to optimize network efficiency and performance. * Maintain the IT network infrastructure and provide day-to-day monitoring, troubleshooting, and maintenance of all network devices. * Develop and manage projects to enhance and expand the network, including cost analysis, detailed design, project planning, implementation, detailed documentation and cross-training of peers. * Understanding of LAN/WAN design and topology * Tests and evaluates network systems to eliminate problems and make improvements. * Understanding of using packet/protocol analyzers to find and remedy application and network performance issues. * Understanding of Windows Server roles and services including DNS, DHCP, Active Directory * Installs, supports and manages servers and resolves issues as needed. * Knowledge to support, upgrade, and maintain Cisco routers, firewalls, and IDS devices in the IT infrastructure. * Knowledge of supporting Wireless networks, access points, and wireless encryption methods. * Supports, promotes, and demonstrates superior customer service in accordance with department and company standards and programs. * Installs patches and performs system backups and recovery. * Monitors system configuration, storage arrays, backups and maintains data files. * Provides technical support and guidance to users. * Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. * Management of Windows based server environments; patching, upgrading and troubleshooting * Support and deploy VMware environments * Working knowledge of Storage Area Networks * Manage Windows Active Directory including GPO, Group Creation, etc