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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** Doppel Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $130,000.0 - $170,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Artificial Intelligence, Apple Mac Systems, Audio Video Distribution, Software as a Service, Collaborative Software, Cyber Security, Multi-Factor Authentication, Identity and Access Management, Information Technology Operations, Cloud Services, Anti-Phishing, Salesforce.Com, Single Sign-On, Systems Integration, Software Vulnerability Management, Pega, Okta, Information Technology, Casper Suite - **Published:** October 28, 2026 - **Apply:** https://www.builtincolorado.com/job/it-manager/11923007?handler=ApplyRedirect ## About the Role * Approximately 5 years of experience leading an IT team, with a track record of setting priorities, coaching employees, and improving team performance. * Hands-on corporate IT experience in a cloud-first, high-growth company supporting both office-based and remote employees. * A self-directed approach to work, with the judgment to identify gaps, make practical decisions, and carry projects from planning through completion. * Experience administering identity, endpoint, and device-management platforms; Okta, MDM, and macOS experience is especially relevant. * Experience running an IT service desk or support operation, including ticketing, escalation, service metrics, documentation, and process improvement. * Working knowledge of SaaS administration, license management, vendor management, procurement, and employee lifecycle controls. * Experience supporting office networks, conference-room technology, audiovisual systems, and remote collaboration tools. * Strong partnership with security teams and a practical understanding of endpoint protection, access controls, vulnerability remediation, and incident response. * Clear written and verbal communication, sound judgment, and the ability to work effectively with employees and leaders across the company. ## Description At Doppel, we focus on building a culture where people feel respected, supported, and trusted to do meaningful work. We value clarity, collaboration, and solving real problems for our customers and teammates. We are looking for an IT Manager to lead the team and systems that support Doppel's employees across our offices and remote workforce. In this role, you will set priorities for the IT function, coach and develop the team, improve day-to-day service, and own the identity, endpoint, SaaS, office technology, vendor, and process foundations needed for the company to scale. What You Will Do * Lead, coach, and develop the IT team by setting clear priorities, assigning ownership, removing blockers, and creating a consistent approach to service and escalation. * Own employee IT operations across onboarding, offboarding, access changes, equipment deployment, support, and asset recovery for a distributed workforce. * Run reliable IT service delivery, including intake, triage, escalation, service metrics, documentation, and continuous improvement of the employee support experience. * Administer and improve identity and access management in Okta, including single sign-on, multifactor authentication, user lifecycle workflows, privileged access, and SaaS integrations. * Manage the endpoint fleet with Jamf and related tools, including device standards, deployment, inventory, patching, configuration, compliance, and replacement planning. * Oversee SaaS administration and governance, including application ownership, access reviews, license management, vendor coordination, and secure configuration. * Maintain dependable office technology for the New York and San Francisco offices, including connectivity, conference rooms, audiovisual systems, and relationships with local service providers. * Build repeatable processes and automations that reduce manual work, improve data quality, and make IT operations easier to measure and scale. * Partner with Security on endpoint protection, identity controls, vulnerability remediation, incident response, audit evidence, and practical improvements to company controls. * Manage IT vendors, budgets, renewals, procurement, and roadmap planning while communicating risks, tradeoffs, and progress to business leaders., Leads and executes risk-based IT, technology, and cybersecurity audits for a regulated financial institution. Responsibilities include risk assessment, audit scoping, control testing, reporting, remediation validation, application and infrastructure reviews, third-party technology assessments, audit planning, methodology improvement, and coaching. The role requires translating complex technical risks for varied audiences and applying data analytics and AI throughout the audit lifecycle., Lead end-to-end delivery of critical IT systems initiatives and integrations across identity, service management, infrastructure, collaboration, and compliance domains. Manage a project manager, coordinate cross-functional technical teams, unblock dependencies, define program metrics, build executive dashboards, drive user adoption, and communicate technical outcomes to business stakeholders. The role also oversees tooling consolidation, documentation, training, release communications, post-mortems, and enterprise IT roadmap execution. Top Skills: Atlassian ConfluenceAtlassian JiraAWSGoogle WorkspaceHexIdentity Governance And Administration (Iga)Mobile Device Management (Mdm)OktaPower BISailpointSecurity Agent ToolingServicenowSnowflake CSC Operations Manager 23 Days Ago Remote or Hybrid United States Mid level Mid level Fintech * Legal Tech * Software * Financial Services * Cybersecurity * Data Privacy Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction. Top Skills: Microsoft Power AutomateMicrosoft Power BiPegaPythonSalesforceSalesforce Service Cloud What you need to know about the Colorado Tech Scene With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation. Key Facts About Colorado Tech * Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey) * Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3 * Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech * Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook) * Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures * Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute