> Markdown version of [/jobs/ext/3981835-it-cybersecurity-specialist-custspt-infosec](https://www.wearedevelopers.com/jobs/ext/3981835-it-cybersecurity-specialist-custspt-infosec). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC) - **Company:** HEALTH AND HUMAN SERVICES, NEW HAMPSHIRE DEPT OF - **Location:** San Antonio, TX, United States (Remote available) - **Experience:** Expert - **Salary:** $89,508 - $116,362 - **Contract:** Temporary to permanent - **Skills:** Cyber Security, Databases, Information Technology - **Published:** October 28, 2026 - **Apply:** https://www.usajobs.gov/Applicant/Application/ApplyStart/890520500 ## About the Role Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Jobs require a background check and some require a security clearance. The type depends on the job. Background check type * National security Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests., * Must be a U.S. Citizen. * Males born after 12-31-59 must be registered or exempt from Selective Service. * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months. * This is a drug test position, Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process., Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions Qualifying Experience In addition to meeting the basic requirement, applicants must possess qualifying experience. To qualify based on your experience, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Applying financial management principles to information technology (IT) programs and operations, including analyzing funding requirements, developing budget estimates, monitoring obligation and expenditure rates, and assessing the affordability of planned IT investments. Plan and manage IT projects with emphasis on cost, schedule, performance, and resource alignment. Develop cost estimates, identify funding requirements, track budget execution, evaluate resource tradeoff, and monitor project milestones, risks, dependencies, and performance measures. . Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.? Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of the announcement. **Combination of education and experience is not applicable for this position.**, Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution., * Attention to Detail * Customer Service * Decision Making * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork ## Description This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command., Help * Serves as an IT Specialist with responsibility for analyzing and resolving a complete range of problems within the scope of the activity operations and refers operational problems to the appropriate technical expert. * Develops and manages customer performance requirements and customer support policies and procedures. * Serves on application implementation team to ensure that customer service requirements are addressed. Reviews technical and design specifications to address customer requirements. * Conducts trend analyses to identify areas where additional customer training and assistance is needed and initiates appropriate action such as defining new training requirements. * Develops, updates and maintains a comprehensive database of technical and corresponding resolutions. * Applies a comprehensive knowledge and skill in applying customer support concepts and methods.