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# IT-Supportmitarbeiter - Köln oder Düsseldorf

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Düsseldorf, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Office Suite, Information Technology, Operational Systems
- **Published:** June 19, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=305321

## About the Role

Abgeschlossene Berufsausbildung im IT-Bereich oder vergleichbare Qualifikation Fundierte Kenntnisse in gängigen Betriebssystemen (Windows, macOS) und Office-Anwendungen Erfahrung im User-Support und Troubleshooting Gute Kommunikationsfähigkeiten und Serviceorientierung Strukturierte und lösungsorientierte Arbeitsweise verhandlungssichere Deutschkenntnisse Teamfähigkeit und Flexibilität

## Description

First-Level-Support für alle IT-Anfragen und -Probleme der Mitarbeiter per Telefon, E-Mail oder Ticketsystem Installation, Konfiguration und Wartung von Hard- und Softwarekomponenten Fehleranalyse und -behebung sowie Dokumentation von Lösungen Unterstützung bei der Einrichtung und Betreuung von IT-Systemen und -Anwendungen Schulung und Unterstützung der Mitarbeiter bei der Nutzung von IT-Ressourcen


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