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# 1st Level Support Engineer für den internen IT-Support - Bonn

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Bonn, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Documentation, Issue Tracking Systems, Server Administration, Information Technology, User Administration
- **Published:** June 19, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=134431

## About the Role

Erfolgreich abgeschlossene informationstechnische Berufsausbildung oder abgeschlossenes Hochschulstudium mit Schwerpunkt Informatik Erste Berufserfahrung in einer vergleichbaren Position Sicherer Umgang mit den gängigen Windows Betriebssystemen Ausgeprägtes technisches Verständnis und Serviceorientierung Selbstständige und lösungsorientierte Arbeitsweise

## Description

Verantwortung für den internen IT-Support und Ansprechperson bei alltäglichen IT-Fragestellungen Annahme, Analyse und Behebung von Systemstörungen Pflege des Ticketsystems und der IT-Dokumentation Übernahme der Benutzerverwaltung inkl. Anlage neuer User und Vergabe von Rechten Unterstützung bei der Serveradministration


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