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# 2nd Level Supporter/in - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Software Engineering, Information Technology
- **Published:** June 19, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=75791

## About the Role

Abgeschlossene Berufsausbildung im IT-Bereich Fundierte Berufserfahrung im Bereich IT-Support Kenntnisse im Bereich Hard- und Software IT-Affinität Kommunikationsstärke, Stressresistenz und Serviceorientierung

## Description

Kompetenter Ansprechpartner in allen IT-Fragen Analyse und Dokumentation von aufgetretenen Fehlersituationen Behebung von Störungen mittels Remotezugriff Enge Zusammenarbeit mit den Bereichen IT-Administration und Softwareentwicklung Überwachung der IT-Infrastruktur


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