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# L1 Data Center Technician

- **Company:** Spectraforce
- **Location:** Reno, NV, United States
- **Contract:** Contract
- **Skills:** Audit Trail, Data Centers, Ethernet, Networking Hardware, Networking Basics, Network Connections, PuTTY, Break Fix, Core Data, Hardware Infrastructure, Network Server, Servicenow
- **Published:** October 28, 2026
- **Apply:** https://www.dice.com/job-detail/25706271-24e2-48e2-b7a6-153d2bd638e6

## About the Role

* Understanding core data center components:
 * Hands-on Troubleshooting & Break-Fix Skills
 * Cabling & Documentation Discipline

Technical Skills
Basic understanding of:

 * Networking fundamentals (IP, switching, patching)
 * Server hardware components
 * Fiber & Ethernet cabling

Familiarity with:

 * Ticketing tools (ServiceNow or similar)
 * Basic console tools (SSH, Putty)

Soft Skills

 * Strong coordination and communication skills
 * Ability to manage physical inventory and logistics tasks
 * Comfortable working in a rotational shift environment.
 * Attention to detail and documentation accuracy

## Description

1. Data Center Operations
 * Perform rack & stack of servers, network devices, and storage equipment
 * Handle cabling (fiber & copper) including labeling and cable management
 * Support installation, relocation, and decommissioning of hardware

 2. Hardware & Inventory Management
 * Receive and verify hardware shipments against purchase orders / delivery notes
 * Perform physical inspection of equipment for damages upon arrival
 * Maintain accurate inventory records (asset tagging, tracking, updates)
 * Manage spares inventory and ensure availability of critical components
 * Coordinate hardware returns (RMA), dispatch, and logistics tracking
 * Ensure proper storage, labeling, and documentation of all assets

 3. Incident & Request Handling
 * Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow)
 * Perform basic troubleshooting (L1 triage) for:
 * Server hardware issues
 * Network connectivity (Layer 1 checks)
 * Escalate issues to L2/L3 teams with proper logs and updates

 4. Remote Hands Support
 * Act as hands & eyes support for remote engineers
 * Execute tasks such as:
 * Cable reseating
 * Power cycling devices
 * Console access setup
 * Basic hardware replacement (as guided)

 5. Monitoring & Reporting
 * Monitor alerts from DC tools / dashboards
 * Update tickets with accurate troubleshooting steps and status
 * Maintain documentation, asset inventory, and audit records

 6. Compliance & Safety
 * Follow data center security and access protocols
 * Adhere to ESD, safety, and PPE standards
 * Ensure readiness for audits and compliance checks