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# Lead IT Support Technician / Deployments

- **Company:** Kforce Inc.
- **Location:** Fountain Hill, PA, United States
- **Experience:** Expert
- **Contract:** Contract
- **Skills:** System Configuration, ServiceNow IT Service Management
- **Published:** October 28, 2026
- **Apply:** https://www.dice.com/job-detail/6b76b809-21f1-4fc4-ab37-9081f630b801

## About the Role

* Strong hands-on desktop, PC, and end-user support experience
 * Experience imaging and configuring PCs and deploying/replacing workstations
 * Experience working within an IT ticketing/support environment
 * Solid troubleshooting skills across hardware, software, and peripheral devices
 * Strong customer service and communication skills, with the ability to work effectively with non-technical users
 * Highly organized and detail-oriented with the ability to manage competing priorities
 * Comfortable working independently and taking ownership of onsite support needs
 * Valid driver's license and reliable personal vehicle required for travel between local client sites

## Description

Kforce has a client that is seeking a Lead IT Support Technician/Deployments in Lehigh Valley, PA. This role is onsite with local travel., We are seeking a Lead IT Support Technician to provide hands-on technology support across active environments throughout the Lehigh Valley. This role is ideal for someone who combines strong desktop support skills with excellent customer service and is comfortable working directly with business users in a fast-paced setting., * Provide hands-on IT support for end users across multiple locations

 * Image, configure, deploy, and replace PCs, workstations, and terminals
 * Troubleshoot hardware, software, connectivity, and general end-user technology issues
 * Manage and resolve support requests through a ticket-based IT support environment
 * Serve as a lead resource onsite, helping ensure technology issues are handled efficiently and professionally
 * Coordinate equipment installations, replacements, and workstation refresh activities
 * Communicate clearly with staff and other end users while minimizing disruption to day-to-day operations
 * Travel between client locations throughout the Lehigh Valley as needed