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# Scrum Master / IT Project Manager (Onsite - Pasadena, CA)

- **Company:** RATNA GLOBAL TECHNOLOGIES, INC.
- **Location:** Pasadena, CA, United States
- **Experience:** Expert
- **Salary:** $80,000.0 - $100,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Confluence, JIRA, Microsoft Azure, Microsoft Office, Scrum Methodology, Smartsheet, Information Technology
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=31365a740f3cef65

## About the Role

* 5-8 years in IT project management, Scrum Master, program coordination, or Agile delivery roles
 * Strong command of Scrum/Agile, with hands-on experience facilitating ceremonies and managing project governance
 * Experience working with offshore development teams and distributed delivery models
 * Proficiency with Jira, Confluence, Azure DevOps, Smartsheet, and MS Office
 * Experience in client engagement, account management, consultative selling, or opportunity development in an IT services environment
 * Business acumen across project budgets, resource planning, delivery costs, and commercial considerations
 * Strong interpersonal, presentation, negotiation, and conflict-resolution skills
 * Comfortable working independently at a client site and balancing immediate delivery with long-term relationship building
 * High integrity and discretion with confidential client information

Nice to have

 * CSM, PSM, or PMP certification, * Scrum Master or IT Project Manager: 5 years (Required)

License/Certification:

 * CSM, PSM, or PMP (Required)

## Description

This is a hybrid delivery-and-growth role. Roughly, you'll split your time between running projects day-to-day and developing the client relationship.

What you'll do

Delivery

 * Facilitate Agile ceremonies: daily stand-ups, sprint planning, sprint reviews, and retrospectives
 * Own day-to-day project management so milestones, deliverables, and commitments are met on time
 * Translate client requirements and priorities into clear, actionable plans for offshore teams
 * Manage project plans, sprint backlogs, dependencies, risks, issues, action items, and escalations
 * Track progress and deliver status reports to client stakeholders and internal leadership
 * Keep scope, business priorities, resources, and timelines aligned
 * Proactively identify delivery risks and drive them to resolution
 * Use AI tools smartly for meeting summaries, action tracking, status reporting, and documentation, while applying sound judgment to validate outputs

Client relationship & growth

 * Serve as the primary onsite point of contact between the client and Ratna Global's offshore teams
 * Build strong relationships with business stakeholders, IT leaders, and department heads
 * Run discovery conversations to understand business challenges, upcoming initiatives, and technology needs
 * Identify and track new opportunities from first conversation through qualification, proposal, and engagement start
 * Work within the client's vendor-management and procurement policies
 * Recommend process improvements that raise delivery quality and support long-term account growth