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# Test Center Administrator

- **Company:** Robert Half
- **Location:** Knoxville, TN, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Microsoft Outlook, Web Browsers, Microsoft Office, Information Technology
- **Published:** October 28, 2026
- **Apply:** https://dejobs.org/x/x/5BCCCBF5FE304CFF84F6617146BBDCF9/job/

## About the Role

* Contribute during slower testing periods by completing operational tasks, organizing materials, and preparing equipment for continued site readiness. Requirements * High school diploma or equivalent is required; additional college coursework is preferred.

 * At least one year of face-to-face customer service experience in settings such as retail, hospitality, food service, or similar environments is required.

 * Ability to communicate clearly and professionally with candidates, colleagues, and site leadership.

 * Comfortable working under pressure in a busy setting that requires accuracy, sound judgment, and multitasking.

 * Proficiency with Windows-based computer systems and common applications such as Microsoft Office, Outlook, and web browsers.

 * Ability to prepare clear, detailed written reports and maintain accurate documentation.

 * Must be able to bend, stoop, walk frequently, remain seated or standing for extended periods, and lift up to 40 pounds.

 * Ability to move throughout the testing area regularly, work safely in tight spaces when handling equipment, and visually monitor screens and camera feeds effectively. TalentMatch®

## Description

Description We are looking for a dependable Test Center Administrator to support daily testing operations in Knoxville, Tennessee. This Long-term Contract position is ideal for someone who is organized, service-oriented, and comfortable working in a secure, fast-paced environment. The person in this role will help create a detail-oriented and consistent experience for test takers while protecting testing standards and site procedures.

Responsibilities:

 * Welcome candidates upon arrival, confirm their identification, and guide them through the check-in process with accuracy and care.

 * Conduct required screening procedures, including the use of security tools, to uphold testing rules and maintain a controlled environment.

 * Monitor exam sessions through regular room checks and observation to ensure compliance with testing protocols.

 * Respond promptly to candidate concerns, resolve routine issues efficiently, and escalate exceptions when needed.

 * Assist test takers with basic device or workstation troubleshooting to reduce disruptions during scheduled exams.

 * Protect confidential testing materials and maintain the security of exam rooms, equipment, and records at all times.

 * Document incidents thoroughly and report any activity that falls outside established guidelines or expected standards.

 * Support fingerprint capture and digital recordkeeping when required as part of the candidate verification process.