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# Technical Lead

- **Company:** Tata Consultancy Services Limited
- **Location:** Lebanon, NJ, United States
- **Experience:** Expert
- **Salary:** $100,000.0 - $125,000.0
- **Contract:** Permanent contract
- **Skills:** Collaborative Software, Data Retention, DevOps, Monitoring of Systems, IT Management, Python (Programming Language), Networking Basics, Windows PowerShell, Virtual Local Area Networks, Enterprise Software Applications, Deployment Automation, Restful APIs, Cts+, Multiplatform, Servicenow
- **Published:** October 28, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88726521/1

## About the Role

* 5+ years of experience in AV engineering, collaboration infrastructure, or enterprise technology project delivery.
 * Proven ability to design and implement AV systems for business units, including hybrid and executive spaces.
 * Strong project delivery skills, with experience managing multiple concurrent AV deployments.
 * Proficiency with Microsoft Teams, Zoom, PexIP, and multi-platform interoperability.
 * Familiarity with AV-over-IP, NDI, Dante, VLANs, QoS, and networking fundamentals.
 * Hands-on expertise with AV control systems (Crestron, Extron) and room scheduling solutions (EMS, FreeSpace).
 * Experience working with service management tools (ServiceNow preferred) and ITIL processes.
 * Excellent troubleshooting, documentation, and stakeholder communication skills.
 * Industry certifications such as CTS, CTS-D, Microsoft Teams Rooms Specialist, Zoom Certified Integrator, or Crestron/Extron certifications.
 * Experience delivering AV/collaboration projects in highly regulated industries such as financial services, government, or healthcare.
 * Strong vendor management skills and experience coordinating with external partners on AV deployments.
 * Familiarity with digital signage, event production technologies, or enterprise broadcast solutions.
 * Background in automation, scripting, or DevOps for AV system deployment and monitoring.

## Description

AV Engineer

 * Design and deploy AV and collaboration systems for business units, including Microsoft Teams Rooms (MTR), Zoom Rooms, and PexIP/CVI interoperability gateways.
 * Support project rollouts for new conference rooms, huddle spaces, event areas, and hybrid collaboration setups.
 * Configure and maintain HP/Poly conferencing systems (G7500, Studio X, RealPresence, Trio) and Barco ClickShare devices.
 * Integrate AV-over-IP, NDI, Dante, VLANs, QoS, and other networking principles into enterprise AV ecosystems.
 * Provide Tier 2/3 technical support during project deployments, ensuring business units receive timely issue resolution and technical guidance.
 * Partner with business units to understand requirements and deliver AV/collaboration solutions tailored to their needs.
 * Manage end-to-end project deployments, including planning, implementation, testing, and handover to operations teams.
 * Coordinate vendor resources and oversee installation, commissioning, and acceptance testing of AV systems.
 * Track and report project progress, risks, and dependencies to business and IT leadership.
 * Ensure that deployments align with enterprise architecture standards and deliver measurable business value.
 * Ensure that deployed solutions adhere to compliance, data retention, and security requirements.
 * Maintain project documentation, including designs, SOPs, and audit-ready system inventories.
 * Collaborate with compliance and governance teams to ensure readiness for regulated environments.
 * Train and support business unit teams on new AV/collaboration technologies to ensure smooth adoption.
 * Use analytics platforms (Vyopta, Vantage) to monitor system health and optimize room performance.
 * Deliver post-deployment feedback loops with business units to measure adoption, satisfaction, and improvement opportunities
 * Work cross-functionally with IT, Operations, Facilities, and vendor partners to ensure aligned project delivery.
 * Act as the technical point of contact during high-profile project deployments and business-critical events.
 * Mentor operations and support staff on newly deployed technologies and best practices.
 * Explore opportunities to automate deployments and system monitoring with scripting (PowerShell, Python, REST APIs).
 * Stay updated on AV, collaboration, and hybrid meeting innovations, recommending new solutions for business needs.
 * Contribute to enterprise strategy by identifying future trends in AV and digital collaboration.