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# Application Support Engineer

- **Company:** Tata Consultancy Services Limited
- **Location:** Springfield, MO, United States
- **Experience:** Experienced
- **Salary:** $100,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Multitier Architecture, Unix, Command-Line Interface, Databases, Data Integration, IBM DB2, Linux, File Systems, Monitoring of Systems, Web Servers, Knowledge Management, Microsoft SQL Server, Oracle (Applications), Payment Gateway, Performance Tuning, Session Management, Load Balancing, ReactJS, AngularJS, Web Technologies, Appdynamics, Ibm Websphere Commerce, Dynatrace
- **Published:** October 28, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88726354/1

## About the Role

* 2+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms
 * Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills
 * Basic knowledge of Linux/Unix systems and command line operations
 * Knowledge of web technologies (HTTP/HTTPS, load balancers, web servers)
 * Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions
 * Knowledge of Java and AngularJS/ReactJS

Application Support Experience

 * Proven experience troubleshooting e-commerce application issues including but not limited to:
 * Order processing and payment gateway failures
 * Shopping cart and session management problems
 * Product catalog and inventory synchronization issues
 * Cache invalidation and performance optimization
 * Experience with scheduled job monitoring and batch process management
 * Knowledge of feed file processing and data integration workflows
 * Understanding of multi-tier application architectures and component interactions

## Description

* Incident Response & Troubleshooting
 * Monitoring & Performance Management
 * Application Operations
 * Database Support & Integration
 * Documentation & Knowledge Management