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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Representative - **Company:** Hq Trimble Westminster - **Location:** Westminster, CO, United States (Remote available) - **Experience:** Starter - **Salary:** $33,280.0 - $41,600.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Bug Tracking Systems, Software as a Service, Collaborative Software, Issue Tracking Systems, Microsoft Office, Remote Service Software, Web Platforms, Information Technology - **Published:** October 28, 2026 - **Apply:** https://www.builtincolorado.com/job/technical-support-representative/11927747?handler=ApplyRedirect ## About the Role * Proven experience delivering technical customer solutions via omnichannel support (phone, email, chat). * Strong technical aptitude with modern computer systems, operating environments, and collaborative software tools. * Clear, empathetic communication skills with an innate ability to translate technical concepts into simple language. * Resourceful troubleshooting and problem-solving abilities paired with organized case documentation habits. Bonus Points For * Familiarity with ticketing platforms, remote support tools, or customer support center environments. * Background or interest in engineering, architecture, design, or user experience (UX). * Experience working across multiple operating systems including Windows, iOS, and Android. ## Description Transform complex technical challenges into smooth, empowering moments for our global community. As a key frontline problem solver in our AECO Customer Experience team, you will act as a trusted advisor, diagnosing issues, sharing product best practices, and directly shaping how industry professionals interact with cutting-edge technology every day. What Makes This Role Great: You will directly empower architecture, engineering, and construction professionals to build the future by turning complex software challenges into streamlined, self-sufficient user experiences while growing your career in an innovative global technology company. Key Exciting Responsibilities * Partner with customers across phone, email, and chat to diagnose and resolve technical challenges with empathy and expertise. * Empower users with actionable tips, tutorials, and workflows that boost their confidence and daily productivity with Trimble products. * Champion issue resolution across installations, account entitlements, product extensions, and bug tracking to ensure seamless workflows. * Collaborate with cross-functional teams to escalate critical incidents and continuously refine knowledge base resources., 15-16 Hourly Entry level 15-16 Hourly Entry level Digital Media * Hardware * Other * Retail Provide phone-based technical support for Canon inkjet printer customers. Responsibilities include troubleshooting routine and complex issues, researching resolutions with software and network tools, documenting interactions, escalating cases, supporting purchases on Canon's website, and delivering timely customer service. The role requires multitasking across multiple applications in a remote, fast-paced environment while maintaining accurate decisions and positive customer interactions. Top Skills: EmailInstant Messaging ToolsInternet Navigation ToolsmacOSMS OfficeSoftware And Network ToolsWindows Z1 MOTORSPORTS INC Technical Sales & Support Representative 13 Days Ago In-Office Entry level Entry level Automotive * eCommerce * Retail Provides technical sales and customer support for automotive products, including recommending products, verifying fitment, processing orders, resolving issues, managing returns, and maintaining customer relationships. Engages customers in person, by phone, email, and online platforms; promotes products and participates in enthusiast events. Requires automotive knowledge, strong communication, problem-solving, customer service, and time-management skills. Top Skills: Microsoft Office Suite Enthusiast Auto Holdings, LLC Technical Sales & Support Representative 13 Days Ago In-Office Entry level Entry level Automotive * eCommerce * Retail * Manufacturing Provides technical automotive sales and customer support for Nissan and Infiniti products. Advises customers on products and fitment, processes accurate orders, handles returns and exchanges, resolves issues, follows up with clients, promotes sales through social platforms, and participates in enthusiast events. Requires strong automotive knowledge, communication, problem-solving, customer service, and time-management skills, with occasional nights and rotating weekends. Top Skills: Microsoft Office Suite What you need to know about the Colorado Tech Scene With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation. Key Facts About Colorado Tech * Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey) * Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3 * Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech * Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook) * Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures * Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute