> Markdown version of [/jobs/ext/3994559-it-support](https://www.wearedevelopers.com/jobs/ext/3994559-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support - **Company:** TEKSYSTEMS INC. - **Location:** Columbus, OH, United States - **Experience:** Starter - **Salary:** $47,840.0 - $49,920.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Computer Networks, Desktop Computing, Network Troubleshooting, Productivity Software, Software Engineering, Windows Desktop, Office365, Software Troubleshooting, Peripherals, Wireless Devices, Laptops, User Administration, User Accounts - **Published:** October 28, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/oh/columbus/b8fb0d17-04b8-4a32-9e5c-2f56a367d30b ## About the Role Microsoft 365 User Accounts Problem Solving Desktop Support Active Directory Technical Issues Operating Systems Microsoft Outlook Technical Support Microsoft Windows Desktop Computing Connected Devices Peripheral Devices Business Valuation Microsoft Windows 10 Full Stack Development Network Troubleshooting Business Transformation Hardware Troubleshooting Verbal Communication Skills Troubleshooting (Problem Solving), 1-3 years of hands-on IT support experience. Experience troubleshooting Windows operating systems. Experience supporting Microsoft 365 applications and services. Strong hardware diagnostics and break/fix experience. Familiarity with Active Directory user administration. Experience supporting printers, PCs, laptops, and mobile devices. Strong troubleshooting and problem-solving skills. Ability to prioritize multiple tasks in a fast-paced environment. Strong written and verbal communication skills. Ability to work independently and make sound decisions under pressure. Preferred Qualifications Experience supporting manufacturing or production environments. Experience with RF scanners or mobile warehouse devices. Basic knowledge of networking concepts and connectivity troubleshooting. Experience managing IT asset inventory and equipment lifecycle processes. Physical Requirements Ability to lift and carry up to 50 pounds. Ability to bend, stoop, crawl, and work in confined spaces when required. Comfortable climbing ladders and accessing elevated areas to support network and wireless equipment. Ability to work in production and warehouse environments while transporting or replacing IT hardware. Top Skills Desktop Support Windows OS Troubleshooting Microsoft 365 Support Hardware Break/Fix Active Directory, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description We are seeking a Desktop Support Technician to provide hands-on IT support in a fast-paced manufacturing environment. This role is responsible for supporting end users, troubleshooting hardware and software issues, maintaining IT equipment, and ensuring reliable operation of workstation, printer, and network-connected devices across both production and office environments. Key Responsibilities Provide onsite desktop support for end-user hardware and software issues. Set up, configure, deploy, and maintain desktop computers, laptops, peripherals, and mobile devices. Troubleshoot and resolve Windows 10 operating system issues. Support Microsoft 365 applications, including Outlook, Teams, and other productivity tools. Perform hardware break/fix and replacement of PCs, laptops, printers, phones, and related equipment. Support production floor technology, including workstation PCs, RF/mobile devices, and industrial printers. Create, modify, and maintain Active Directory user accounts and access permissions. Assist with troubleshooting network connectivity, server access, and end-user device issues. Track, manage, and maintain IT hardware inventory and e-waste processes. Document incidents, resolutions, and equipment changes. Partner with employees across production and office areas to resolve technical issues efficiently.