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# Automation Support Engineer

- **Company:** Natera
- **Location:** Austin, TX, United States
- **Experience:** Experienced
- **Salary:** $83,200.0 - $104,000.0
- **Contract:** Permanent contract
- **Skills:** Systems Development Life Cycle, Iq/oq/pq
- **Published:** October 28, 2026
- **Apply:** https://www.dice.com/job-detail/faf0d549-1991-4c70-8527-8d830a3861e6

## About the Role

* BS degree in Biomedical engineering, closely related scientific field, or equivalent; MS degree preferred
 * 2+ years of laboratory automation engineering experience required
 * Technical proficiency and experience in automation and systems development and integration for the life science industry; especially with robotics and liquid handling systems
 * Experience in computer programing or basic understanding of method writing is required
 * Exposure to automated storage systems (Hamilton Verso, SPT Labtech, etc.) is preferred
 * Must have a flexible schedule and be able to accommodate later hours when needed

KNOWLEDGE, SKILLS, AND ABILITIES:

 * Strong project management skills, organizational skills, and written and verbal communication skills are required
 * Flexibility and self-initiative required to support several simultaneous automation projects
 * Biotech, pharmaceutical, Lab automation providers, or clinical-laboratory experience is highly desirable

## Description

The Automation Support Engineer within the R&D Automation Department will contribute to the implementation and on-going support of automated systems and workflows to support the processing of samples in R&D and clinical diagnostics laboratory environments. This individual will collaborate with a team of scientists and engineers on prioritization of supporting a fleet of liquid handlers and various automated systems. There will also be project opportunities to conceptualize, design, develop, implement and support solutions which are designed to optimize the performance of equipment and increase the efficiencies of the laboratory processes., * Support liquid handling robots including troubleshooting and qualification procedures

 * Build knowledge on hardware and software on multiple types of laboratory automated liquid handlers, such as Tecan Fluent, Hamilton STAR/Vantage/Verso, and Beckman I7, among others
 * Build rapport with end-users, and coordinate with cross-functional teams
 * Prepare documentation for equipment qualification and operating procedures to ensure successful implementation in the labs
 * Prepare User Requirement and Testing Procedure, Standard Operating Procedures, and related documentations
 * Oversee functional and validation testing (IQ/OQ/PQ) of automated laboratory equipment
 * Additional responsibilities include user training, troubleshooting, and on-going support for the end-users
 * Must be able to travel between sites in Austin (1 mile distance) to support multiple labs