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# PC Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** North Chicago, IL, United States
- **Salary:** $41,600.0 - $45,760.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Computer-Generated Imagery, System Configuration, Data Retention, Desktop Computing, SAP (Applications), CompTIA Strata - PC Hardware Technology Engineer, ServiceNow IT Service Management, Office365, Hardware Asset Management, Servicenow
- **Published:** October 28, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/il/north-chicago/c7f67200-1013-419a-9f77-0576b3ad10a3

## About the Role

ServiceNow
Warehousing
Communication
Microsoft 365
Data Retention
Asset Tracking
Asset Recovery
Detail Oriented
Problem Solving
Desktop Support
Customer Service
Asset Management
SAP Applications
Business Valuation
Service Operations
Docking (Computers)
IT Asset Management
Inventory Management
Warehouse Operations
IT Service Management
Organizational Skills
Packaging And Labeling
Full Stack Development
Valid Driver's License, * Valid driver's license and ability to travel between local sites as needed

 * Experience in an IT-related role such as Desktop Support, Service Desk, Hardware Deployment, Mobility Support, Asset Management, or Technical Support
 * Experience supporting Windows 11 environments
 * Familiarity with Microsoft 365 applications and services
 * Experience using ticketing or IT service management platforms such as ServiceNow, Remedy, or other ITSM solutions
 * Strong organizational skills with excellent attention to detail
 * Ability to manage multiple tasks and priorities in a fast-paced environment
 * Strong verbal and written communication skills
 * Customer-focused approach with strong problem-solving abilities, * Experience with hardware fulfillment, asset tracking, and inventory management
 * Familiarity with SAP and IT asset management processes
 * Experience imaging, configuring, and deploying desktop and laptop hardware
 * Experience supporting enterprise hardware lifecycle programs
 * Knowledge of shipping, receiving, and logistics processes within an IT environment, * Hardware Deployment
 * Asset Management
 * Windows 11
 * Computer Imaging
 * Desktop Support
 * ServiceNow
 * ITSM Platforms
 * SAP
 * Microsoft 365
 * Hardware Inventory Management
 * Device Configuration
 * Equipment Recovery
 * Shipping & Receiving
 * Technical Support, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

We are seeking a detail-oriented PC Technician to support IT warehouse operations, hardware deployment activities, and end-user technology lifecycle management. This role is responsible for preparing, deploying, tracking, and recovering IT assets while ensuring employees receive the equipment and support they need to remain productive. The ideal candidate will have experience in desktop support, hardware deployment, inventory management, or IT service operations and enjoy working in a fast-paced environment where organization, accuracy, and customer service are critical to success., * Manage IT hardware deployment and fulfillment activities, ensuring timely delivery of equipment to end users

 * Process and complete assigned tickets through the ServiceNow ticketing system
 * Receive, track, inventory, and distribute desktops, laptops, monitors, mobile devices, and peripheral equipment
 * Maintain accurate hardware inventory records and update asset information within SAP and other asset management systems
 * Prepare, configure, and image Windows 11 devices for deployment
 * Package and ship IT equipment to remote employees and field locations
 * Process returned equipment and follow established data retention, asset recovery, and disposal procedures
 * Coordinate equipment recovery efforts for offboarded employees, including communication with managers and end users
 * Generate and distribute shipping materials, including return labels and packaging for remote users
 * Assist with workstation setups, monitor installations, docking stations, and peripheral deployments
 * Verify incoming hardware shipments, perform inventory audits, and ensure inventory accuracy
 * Follow all company IT policies, procedures, and security requirements
 * Maintain accurate documentation of deployed, recovered, and inventoried assets
 * Support other warehouse, deployment, and desktop support initiatives as assigned