> Markdown version of [/jobs/ext/3995588-operations-support-technical-advisor](https://www.wearedevelopers.com/jobs/ext/3995588-operations-support-technical-advisor). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Operations Support - Technical Advisor

- **Company:** Infinity Systems Engineering, LLC
- **Location:** Colorado Springs, CO, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Bash Shell, CompTIA Security+, Data Security, Linux, File Transfer, Issue Tracking Systems, Microsoft Office, Project Management Information Systems, Windows PowerShell, Satcom, Scripting, National Industrial Security Program Operating Manual (NISPOM), User Administration
- **Published:** October 28, 2026
- **Apply:** https://www.juju.com/job/1_931BE3565E5E43448E1073E319FF1F00-CO844768666434668

## About the Role

This position requires a Security Plus certification to maintain a privileged account on the system., experience is required. ** **Clearance Requirement: DoD TS/SCI** **Minimum Qualifications:** - Security + Certification required - 3+ years of experience supporting MILSATCOM or DoD operations - Experience with MPR/DR processes and system issue tracking - Basic system administration (Windows/Linux), including user account management - Knowledge of MILSATCOM operations and drafting Operational Requests (MORs) - Hands-on maintenance experience (PMIs, hardware replacement, system restoration) - Familiarity with classified environments and secure data/file transfers - Strong troubleshooting skills in time-sensitive, mission-critical settings - Ability to manage maintenance procedures, spares, and bench stock - Effective communication and teamwork skills - Proficiency with Microsoft Office and basic documentation practices **Preferred Qualifications:** - Experience with Kratos systems, SATCOM terminals, or RF components - Familiarity with DoD maintenance and
ticketing systems (e.g., Remedy) - Basic scripting (e.g., PowerShell, Bash) or automation experience - Understanding of secure system handling (NISPOM, ICD 503) - Experience writing SOPs and supporting user/technical meetings **Infinity Benefits ** - Great Company Culture.

## Description

In some cases, the need to perform troubleshooting to restore operational capabilities may require working outside of normal business hours including weekends. - Mission Problem Report (MPR) and Deficiency Report (DR) resolution - System administrator support - Draft MILSATCOM Operational Requests (MORs) - Installation support including maintaining critical spares and bench stock - Performing Preventative Maintenance Inspections (PMIs) - Removing and replacing faulty equipment - Restoring systems to operations within contractually mandated timelines - Maintaining organizational maintenance procedures - User account management (new and existing accounts) - File transfers as required by users - Classified courier support - Log and data collection to support Kratos engineering - Support all Kratos operations meetings - Support user meetings as required **Education: Bachelor's Degree in IT related is desired, but not required. ** **Experience: At least 3 years of relevant