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# Technical Program Group Manager, Fraud Technology

- **Company:** Citi
- **Location:** Irving, TX, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $144,480.0 - $216,720.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Confluence, JIRA, Collaborative Software, Information Systems, Distributed Systems, Fraud Prevention and Detection, Microsoft Project, Scrum Methodology, Productivity Software, Software Architecture, Microsoft Copilot, Software Engineering, Large Language Models, Generative AI, HybridCloud, Data Layers, AI Platforms, Information Technology, Hardware Infrastructure, ServiceNow Customer Service Management, Servicenow, Microservices
- **Published:** October 28, 2026
- **Apply:** https://citi.wd5.myworkdayjobs.com/2/job/Irving-Texas-United-States/Technical-Program-Group-Manager---Fraud-Technology_261002159/apply

## About the Role

* 10+ years of experience in technical program management, engineering delivery leadership, or related technology leadership roles managing large-scale enterprise initiatives.
 * At least 2 years of experience supporting payments, fintech, fraud prevention, risk management, or other highly regulated technology environments.
 * Experience coordinating cross-functional teams, managing dependencies, tracking critical-path milestones, and supporting vendor integrations in matrixed organizations
 * Working knowledge of Agile, Scrum, SAFe, or hybrid delivery frameworks.
 * PMP, PMI-ACP, CSM, SAFe, or comparable project/program management certification required.
 * Hands-on experience with enterprise delivery, portfolio, and collaboration tools including Jira, Confluence, Jira Align, MS Project, and ServiceNow.
 * Experience utilizing AI-enabled productivity tools (e.g., Copilot, LLMs, or enterprise AI platforms) to support reporting, documentation, meeting synthesis, and delivery management activities.
 * Strong technical fluency in modern software architecture patterns, including microservices and distributed systems.
 * Deep technical domain knowledge across core software engineering disciplines including microservices architecture, distributed API protocols, hybrid cloud and on-premise infrastructure and resilient data layers.

Education

 * Bachelor's degree in Computer science, Software Engineering, Information Systems, Business Technology, or a related discipline. Master's degree preferred.

Other Relevant Skills Delivery Management, Project Management, Stakeholder Management

## Description

Lead high-impact technology programs as a Technical Program Group Manager, Fraud Technology, protecting Citi's global fraud prevention platforms. In this role, you will align distributed engineering, data science, and risk teams to deliver secure, scalable fraud detection systems that safeguard transactions at scale. You will combine technical program leadership with artificial intelligence-driven tooling to modernize how Citi plans, tracks, and delivers its most critical technology initiatives., * Lead end-to-end technology planning, execution, and delivery governance as the technical program management lead for Citi's enterprise fraud prevention initiatives.

 * Strong aptitude for decomposing ambiguous, complex architectural and delivery challenges into structured, actionable execution roadmaps
 * Guide stakeholders and engineering squads through complex trade-off evaluations, balancing business priorities, customer experience, platform strategy, performance benchmarks, and long-term maintainability.
 * Identify and resolve cross-program dependencies, technical bottlenecks, and architectural conflicts to keep large-scale fraud technology programs on track.
 * Track program milestones, critical paths, and deliverable commitments across multiple engineering squads and distributed platforms.
 * Define release readiness criteria and cutover strategies for high-throughput, low-latency financial transaction systems.
 * Introduce generative artificial intelligence and automation tools to streamline technical decision documentation, executive reporting, and delivery dashboards.
 * Communicate program health, risks, and architectural trade-offs to senior technology and business leaders through executive-level presentations and briefings.